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Reinstall Xip File Password Required

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Badger
Post subject: Reinstall Xip File Password Required
Posted: Sat May 14, 2011 11:37 pm
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Posts: 33
Joined: Tue Oct 20, 2009 9:10 pm
 
Hi Dave

I need to reinstall PFE on nmy PC and have a copy of the original download file from PCAviator from 2009 but when I try and extract the file, it says the zip file needs a password which I don't appear to have.

I have the original serial number for PFE but it's not that. I have also tried to redownload the file from PCAviator but it seems that their site has changed and my order history no longer seems to be there.

Any ideas how I can get this reinstalled?

Many thanks

Mike


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Dave March
Post subject: Re: Reinstall Xip File Password Required
Posted: Sun May 15, 2011 12:36 am
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
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Sorry, I have no idea how pcaviator packaged our product.

Sent from my Samsung Galaxy S

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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pasterke
Post subject: Re: Reinstall Xip File Password Required
Posted: Sun May 15, 2011 8:28 am
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Posts: 232
Joined: Wed May 20, 2009 6:11 am
 
Badger wrote:
Hi Dave

I need to reinstall PFE on nmy PC and have a copy of the original download file from PCAviator from 2009 but when I try and extract the file, it says the zip file needs a password which I don't appear to have.

I have the original serial number for PFE but it's not that. I have also tried to redownload the file from PCAviator but it seems that their site has changed and my order history no longer seems to be there.

Any ideas how I can get this reinstalled?

Many thanks

Mike
Hi Mike,

found this on the PcAviator FAQ website :

I Lost My Download And Need To Redownload My Software

Download links are valid for 3 years from the date of purchase. If you lost your software due to a system crash and need to redownload, simply login to your account and view your order history. Any download links and/or license numbers are attached to your invoice.

Click on the download link to download.

We highly advise you to make a backup copy of your download for ease of reinstalling should you lose your software again or you can order a CD backup with every future download order by selecting the CD/DVD Master option.

For downloads beyond 3 years where the link has expired, simply contact info@pcaviator.com to request a reset of your download link.

For orders placed at our old download store, i.e. before 1 June 2010 - please login here: http://74.55.127.243/dlstore/home.php.

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Regards,

patrick

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Badger
Post subject: Re: Reinstall Xip File Password Required
Posted: Sun May 15, 2011 10:25 pm
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Posts: 33
Joined: Tue Oct 20, 2009 9:10 pm
 
Thanks for the info Patrick.

I have managed to locate my order from the web address you recommended but there does not seem to be a link to redownload the file again.

I've therefore dropped PCAviator an email to see if they can assist.

Thanks again for your help.

Regards

Badger


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pasterke
Post subject: Re: Reinstall Xip File Password Required
Posted: Mon May 16, 2011 7:58 am
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Posts: 232
Joined: Wed May 20, 2009 6:11 am
 
Hi Mike,

hope they will sort it out for you

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Regards,

patrick

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