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PFE crash

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Azazzello
Post subject: PFE crash
Posted: Wed Dec 26, 2012 11:24 pm
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Joined: Wed Dec 26, 2012 10:19 pm
 
First of all, I want to ask for your understanding as I use google translator to write this text. My problem is that the application ready for traffic on the runway (taxi to runway), PFE program is not responding, it is not possible to continue contact with the ATC, one time only managed to move operations taxi and take-off climb but a few minutes program crashed again. Only the ability to disable the task manager is Windows. My operating system is Windows 7 64-bit. I add that I wgranego PFE on drive E, ​​I have turned off automatic actualized, the program purchased by e-mail, and after checking the updates I received a message that this is the latest version. Thank you for your help.I add that the PFE during installation and use of this program, turn off the Windows firewall and anti-virus software AVG Anti-Virus. THANK YOU. Robert.


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Dave March
Post subject: Re: PFE crash
Posted: Thu Dec 27, 2012 7:56 am
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Hi

Sorry to hear you're having problems with our software.

Please download and instal the latest cumulative updates package from our support forum, when installing please ensure you stop ALL other programs, especially your anti virus and any other security type programs you might have.

If you're running Windows Vista or later do NOT instal into the default "c:/program files" folder, because Windows regards that as a protected area and well prevent certain files being written and/or updated. I appreciate the installer defaults to that location but the publisher wrote the instal script long before Vista hit the shelves.

Hope that helps

Sent from my Dumbphone

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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Azazzello
Post subject: Re: PFE crash
Posted: Fri Dec 28, 2012 7:51 am
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Posts: 3
Joined: Wed Dec 26, 2012 10:19 pm
 
Welcome.
Cumulative Patch installation done on your part, according to the first way, at the end I got the information that the installation was done properly. Unfortunately PFE remained on version V2.1.0 and never see poprawek.Oczywiście files turned off at this time all the computer software and antivirus protection. PFE files I have stored on the E drive (E :/ PFE). Second amendment exceeds the default setup as my knowledge of DOS. Thank you for your help.
Robert.


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Dave March
Post subject: Re: PFE crash
Posted: Fri Dec 28, 2012 11:25 am
Site Admin
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
You obviously did not instal it correctly. Please try again and follow the instructions closely

Sent from my Dumbphone

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


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Azazzello
Post subject: Re: PFE crash
Posted: Sun Dec 30, 2012 7:20 am
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Posts: 3
Joined: Wed Dec 26, 2012 10:19 pm
 
Successfully installed cumulative fixes. The program is great. Thanks for your help. Happy New Year.


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