OnCourse Software

Hi there,

I know there is a current topic on this and other bits on it but I thought it best to start another topic as to save confusion as it's a slightly different case.

When I updated to the latest version of PFE the TGS stopped working completely and hasn't worked since. I get all the Taxi info and routing etc but nothing else. Not the TGS box, voice instructions etc It worked perfectly until time of PFE update.

I'm running:

FSX
Windows XP Service Pack
Norton Internet Security

Many thanks

Did you turn off Norton AV when you updated?

Hi there Dave, yes I did do. I was very careful to do that having read about that previously.

Is everything checked on options#1 screen with regards to TGS.

Do you use the gauge or display.exe or just voice and fsuipc window

Hi Dave,

Just checked the options#1 screen and all the TGS options have a cross in the box.

Next question is where I look a bit of a dumbar$e cos I'm not quite sure. It just used to come up automatically with a voice saying where to turn and a box that first appeared and 'TGS Active' which doesn't happen now either.
Hope that helps...

Please email me ALL the log files ZIPPED from your pfe/logs folder.

Sent from my Dumbphone

Thank you, all mailed.

Thanks for the logs.

Do you have a TGS.EXE file in your main PFE folder, because I'm somewhat suspicious about your security application, especially since it's the dreaded Norton !!

Hi Dave,

I can't see a TGS.EXE in my main PFE folder, no.
I think you have good reason to be suspicious about the dreaded Norton!

What's next?

Cheers

You need to tell Norton to leave everything in the pfe folder alone, then reinstall

Sent from my Dumbphone