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Permanent error in holding instruction

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michaelth
Post subject: Permanent error in holding instruction
Posted: Fri Dec 31, 2010 9:07 am
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Holding instructions are never played and lead to an "Error in NET SaySentence" entry in my logfile:

31/12/2010 09:15:32: 560 - SayPFSentence:- ProFlightK\pfac26F,ProFlightK\pfDF,ProFlightK\pfIF,ProFlightK\pfOF,ProFlightK\pfSF,ProFlightK\pfYF,ProFlightK\pfchat329F,ProFlightK\pfchat84F,ProFlightK\pfchat100F,ProFlightK\pfchat378F,ProFlightK\pf2F,ProFlightK\pf3F,ProFlightK\pf5F,ProFlightK\pfchat314F,ProFlightK\pfNF,ProFlightK\pfIF,ProFlightK\pfEF,ProFlightK\pfchat222F,ProFlightK\pffltlvlF,ProFlightK\pf1F,ProFlightK\pf8F,ProFlightK\pf5F,ProFlightK\pfchat328F,ProFlightK\pfchat71F,ProFlightK\pf3F,ProFlightK\pf0F,pfclick
31/12/2010 09:15:32: 560 -
31/12/2010 09:15:32: 570 - Transcript: 'Lufthansa Delta India Oscar Sierra Yankee hold West on the 235 radial inbound to November India Echo maintain Flight Level 185 expect further clearance at 30'
31/12/2010 09:15:32: 730 - Error in NET SaySentence: Fehler in der Anwendung.

Holding probability is 100%. I have already run the cumulative update (as administrator; Virus Scan and defender off). All wav-files are there and play correctly. Setting the region to UK has no influence.

Can anyone help?
Michael


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Dave March
Post subject: Re: Permanent error in holding instruction
Posted: Fri Dec 31, 2010 9:40 am
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Location: Sawtry, Cambridgeshire. UK
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Yes, you have a bad installation. Try downloading and installing the cumulative updates package from our support forum but make sure you stop all other programs, especially your anti virus and any other security type programs when doing so

Sent from my Samsung Galaxy S

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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michaelth
Post subject: Re: Permanent error in holding instruction
Posted: Fri Dec 31, 2010 10:02 am
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Dave,

I already tried the cumulative service update (as administrator) with anti virus and other security programs off. I also did an install on a second machine. It is always the same failure.

Thank you,
Michael


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Dave March
Post subject: Re: Permanent error in holding instruction
Posted: Fri Dec 31, 2010 3:27 pm
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Location: Sawtry, Cambridgeshire. UK
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Have you installed into c:\program files? It's not advisable to do so in vista and Win 7

Sent from my Samsung Galaxy S

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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michaelth
Post subject: Re: Permanent error in holding instruction
Posted: Sun Jan 02, 2011 9:10 am
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It has been automatically placed in C:\Programme\Aerosoft\PFE

Is it possible that holding instructions need the PFE Voice Expansion set?

Michael


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Dave March
Post subject: Re: Permanent error in holding instruction
Posted: Sun Jan 02, 2011 12:53 pm
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
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How very strange and no, you don't need the expansion pack

Sent from my Samsung Galaxy S

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


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