OnCourse Software

Welcome to our Product Support Forums

v3.22 Will not Load

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

Post Reply   Page 2 of 5  [ 43 posts ]
Jump to page « 1 2 3 4 5 »
Author Message
Dave March
Post subject: Re: v3.22 Will not Load
Posted: Sat Mar 02, 2024 3:50 pm
Site Admin
Offline
 
Posts: 6184
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
:D

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
johnhinson
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 1:50 pm
Offline
 
Posts: 316
Joined: Fri Dec 03, 2010 2:54 pm
 
Hi Dave,

Nor "OK" here. For two days I have tried to download the Cumulative Updater for 3.22.0 but continually get "Network Error".

The automatic updater has never worked for me so I thought I would give it a whirl - whilst it has never updated in the past on my system, it has never done any harm. But it did this time, PF3 now crashes when you attempt to load it. It refers to an Error Report that doesn't exist.

Reinstated previous Beta pf3.exe but still crashes on load.

John

_________________

My co-pilot is called Sid and he's a real Star!
[ img ]


Top
Profile Quote
Dave March
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 2:46 pm
Site Admin
Offline
 
Posts: 6184
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
I'll send you the cumulative updates package via WeTransfer

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
bobsk8
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 4:00 pm
Offline
 
Posts: 306
Joined: Tue Aug 30, 2016 4:44 pm
 
Tried for a couple of days to update PF3, zero success. Can't even download the cumulative package, I click on the link and nothing happens.

_________________

[ img ]


Top
Profile Quote
Dave March
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 4:04 pm
Site Admin
Offline
 
Posts: 6184
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
That's weird... same thing happens here... but if you right-click on the link and choose 'copy link address' and paste that into your browser it works fine

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
pointy56
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 4:22 pm
Offline
 
Posts: 349
Joined: Tue Feb 02, 2021 7:51 am
 
Clicking on the link works fine for me - what browser are you using?

Martin

_________________

[ img ]


Top
Profile Quote
pointy56
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 4:25 pm
Offline
 
Posts: 349
Joined: Tue Feb 02, 2021 7:51 am
 
johnhinson wrote: *  Sun Mar 03, 2024 1:50 pm
The automatic updater has never worked for me so I thought I would give it a whirl - whilst it has never updated in the past on my system, it has never done any harm. But it did this time, PF3 now crashes when you attempt to load it. It refers to an Error Report that doesn't exist.
Hi John,
The automatic updater should work going forward, once you have managed to successfully install the 3.22.0 update.
I believe that I've fixed an issue with the updater that some users were seeing, and the new version is included in the update package.

Martin C.

_________________

[ img ]


Top
Profile Quote
bobsk8
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 6:14 pm
Offline
 
Posts: 306
Joined: Tue Aug 30, 2016 4:44 pm
 
Dave March wrote: *  Sun Mar 03, 2024 4:04 pm
That's weird... same thing happens here... but if you right-click on the link and choose 'copy link address' and paste that into your browser it works fine
I tried that three times. It downloads a very small portion of the update and then grinds to a halt.

So then I tried something else. I selected Incognito, in Chrome, right clicked on the link, and it immediately downloaded the Cumulative file. Go figure???

_________________

[ img ]


Top
Profile Quote
Dave March
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 7:16 pm
Site Admin
Offline
 
Posts: 6184
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
:o :shock: :roll:

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
bobsk8
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 7:25 pm
Offline
 
Posts: 306
Joined: Tue Aug 30, 2016 4:44 pm
 
OK next problem, I am getting the same error that I got when trying to run in the PF3 updater in the program

Attachments
[ attachment ]
PF3.png (16.8 KiB) Viewed 3332 times

_________________

[ img ]


Top
Profile Quote
Display: Sort by: Direction:
Post Reply   Page 2 of 5  [ 43 posts ]
Return to “PF3-ATC at its best” | Jump to page « 1 2 3 4 5 »
Jump to: