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Error

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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Dutchad
Post subject: Error
Posted: Thu Sep 29, 2022 2:24 pm
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Joined: Thu Jun 16, 2022 11:40 am
 
I am unable to use the program: I load a flightplan (generated by Simbrief) and get an error that there was a FlighplanLoad error I then get a runtime error 9 subscript out of range. and the program shuts down. I have attatched the logfiles.

Kind regards

Attachments
LogsPF3.7z
(503 Bytes) Downloaded 101 times


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Dave March
Post subject: Re: Error
Posted: Thu Sep 29, 2022 3:07 pm
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Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
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Thank you for sending the PF3 error logs.

It appears you have some system DirectX files missing so would suggest the following:

Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder, this can be anywhere on your system. Then run the file named directx_apr2006_redist.exe. You will be prompted for a location to copy the extracted files into, so you could just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program, select 'Run as Administrator' and then follow the on-screen instructions to install the runtimes.

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel with any existing DirectX files

Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish


There is a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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Dutchad
Post subject: Re: Error
Posted: Thu Sep 29, 2022 3:47 pm
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Posts: 4
Joined: Thu Jun 16, 2022 11:40 am
 
Thanks for your assistance and I have done the things you reccomended. Unfortunately I am getting the same errors. I would attach the logfiles but they appear to be the same as the previous ones.

It definitely seems to be a flight plan issue rather than ahything else: i was able to load the following flight plan even though i got a coution warning that the last waypoint is to far away from destination.

I have included a couple of fligthplans: the lppt ones dont load the ehte one does with the caution...

Attachments
FPDutchad.zip
(3.5 KiB) Downloaded 85 times

Last edited by Dutchad on Thu Sep 29, 2022 3:53 pm, edited 1 time in total.

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Dave March
Post subject: Re: Error
Posted: Thu Sep 29, 2022 3:49 pm
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
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Please attach the flight plan you're trying to load

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


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Dutchad
Post subject: Re: Error
Posted: Thu Sep 29, 2022 4:34 pm
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Posts: 4
Joined: Thu Jun 16, 2022 11:40 am
 
The flightpan lppt was made on simbrief iirc for the Fenix airbus. Not sure its relevant but all details I help I guess!


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Dutchad
Post subject: Re: Error
Posted: Thu Sep 29, 2022 5:46 pm
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Posts: 4
Joined: Thu Jun 16, 2022 11:40 am
 
Think I might have found th eproblem sifting through previous posts:

"All your frequencies are showing as nnn,nn rather than with the decimal separator eg. nnn.nn. You need to change your windows settings

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display select the 'Formats' tab then 'Additional Settings', from there you can change the Decimal Symbol..."
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