OnCourse Software

Welcome to our Product Support Forums

PF3 Error Detected upon launching the program

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

Post Reply   Page 1 of 1  [ 3 posts ]
Author Message
shahie
Post subject: PF3 Error Detected upon launching the program
Posted: Tue Apr 05, 2022 7:30 am
Offline
 
Posts: 6
Joined: Mon Apr 04, 2022 6:33 am
 
Hi,

Just bought this PF3, after installation, and auto update checked, system performed the update and during the first launching, pop up this message.

Please advise.

Attachments
debug_monitor.zip
(1.44 KiB) Downloaded 111 times
pf3_error_report_20220405_140108.zip
(4.12 KiB) Downloaded 107 times


Top
Profile Quote
pointy56
Post subject: Re: PF3 Error Detected upon launching the program
Posted: Tue Apr 05, 2022 8:15 am
Offline
 
Posts: 365
Joined: Tue Feb 02, 2021 7:51 am
 
Hi,

The log shows that you need to install the DirectX Managed Runtimes.

Please Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let us know what happens. You can also delete the downloaded runtimes and temp folder if you wish.

Regards,
Martin

_________________

[ img ]


Top
Profile Quote
shahie
Post subject: Re: PF3 Error Detected upon launching the program
Posted: Tue Apr 05, 2022 9:59 am
Offline
 
Posts: 6
Joined: Mon Apr 04, 2022 6:33 am
 
Excellent... i managed to run the program. TQ


Top
Profile Quote
Display: Sort by: Direction:
Post Reply   Page 1 of 1  [ 3 posts ]
Return to “PF3-ATC at its best”
Jump to: