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Flight Plan(s) unable to load/process.

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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JJA18
Post subject: Flight Plan(s) unable to load/process.
Posted: Thu Jul 15, 2021 7:02 pm
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Joined: Thu Jul 15, 2021 6:36 pm
 
Hello,

I just upgraded and activated the new PF3 and I am having difficulties loading a flight plan. Everything worked fine in the demo version.

Along with the requested logs, I have attached photos of 2 of the 3 error messages that I received. The 3rd message simply stated that I should report this to you :)

Thoughts?

JJA18

Attachments
[ attachment ]
Error 2.jpg (5.38 MiB) Viewed 1852 times
[ attachment ]
Error 1.jpg (5.26 MiB) Viewed 1852 times
PF3 Logs.zip
(2.2 KiB) Downloaded 76 times


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Dave March
Post subject: Re: Flight Plan(s) unable to load/process.
Posted: Thu Jul 15, 2021 8:07 pm
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
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Please attach one of the flight plans causing you problems

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]
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JJA18
Post subject: Re: Flight Plan(s) unable to load/process.
Posted: Thu Jul 15, 2021 8:46 pm
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Here you go.

Thanks

JJA

Attachments
Flight Plans.zip
(1.77 KiB) Downloaded 84 times


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Dave March
Post subject: Re: Flight Plan(s) unable to load/process.
Posted: Fri Jul 16, 2021 2:43 pm
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
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That flight plan loads just fine here

Have you rebuilt the PF3 database?

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]
Top
Profile Quote
JJA18
Post subject: Re: Flight Plan(s) unable to load/process.
Posted: Sat Jul 17, 2021 12:30 am
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Posts: 5
Joined: Thu Jul 15, 2021 6:36 pm
 
Yes I have.. :|

I will tray rebuilding again. As I said earlier...it worked fine in the demo mode

JJA
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JJA18
Post subject: Re: Flight Plan(s) unable to load/process.
Posted: Sat Jul 17, 2021 3:52 pm
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Posts: 5
Joined: Thu Jul 15, 2021 6:36 pm
 
I rebuilt the database with the same results. I was going to try and uninstall-reinstall with the following results.

Thoughts?
JJA

Attachments
[ attachment ]
Error.jpg (5.49 MiB) Viewed 1785 times
07-17-21 Logs.zip
(2.85 KiB) Downloaded 75 times


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Dave March
Post subject: Re: Flight Plan(s) unable to load/process.
Posted: Sat Jul 17, 2021 8:19 pm
Site Admin
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Please email me direct with your activation code so I can reset your PF3 account

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]
Top
Profile Quote
Dave March
Post subject: Re: Flight Plan(s) unable to load/process.
Posted: Sat Jul 17, 2021 10:08 pm
Site Admin
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Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
I said to EMAIL ME DIRECT! Not show your activation code on a public forum!!

Anyway, I've reset your account

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]
Top
Profile Quote
JJA18
Post subject: Re: Flight Plan(s) unable to load/process.
Posted: Sun Jul 18, 2021 12:08 am
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Posts: 5
Joined: Thu Jul 15, 2021 6:36 pm
 
:? oops
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