OnCourse Software

Decided to install the demo on my dad's simulator computer and flight plan processing worked as it should. So something has changed on my computer, I just do not know what. I have uninstalled PF3 but would like full instructions for removing everything from my system to have a fresh install because something is affecting the flight plan processing.

Thanks,

Mike Cameron

Maybe compare what is running in the task manager? (shortcut: Ctrl-Shift-Esc)
Sort alphabetically (on Windows 7 by clicking on the column "Image Name"), so the process names do not jump around.

That is impossible because they are in two different locations. Can you be more specific, for example what processes that are required for PF3 to work. I uninstalled AVG antivirus and went back to Windows Defender because that is one major difference between the two machines. But PF3 flight plan process still does not work on my system.

Thanks,
Mike Cameron

I don't know what I am looking for, just differences.
You can save the tasklisk to a file by opening a cmd shell and typing:
tasklist > filename.txt

Do it on both and paste them here or compare yourself.

Thomas, thanks for all of your help. Here is the task list for my computer (Cameron_tasks) and my Dad's (Dad+Tasks).


Mike

Only on your system are these processes:

Code: Select all aaHMSvc.exe AISuite3.exe AppleMobileDeviceService. ASCService.exe ASCTray.exe atkexComSvc.exe dllhost.exe Dropbox.exe EzUpdt.exe GfExperienceService.exe GoogleCrashHandler.exe GoogleCrashHandler64.exe iPodService.exe ipoint.exe itype.exe LiveUpdate.exe mDNSResponder.exe MediaMallServer.exe Monitor.exe MSASCui.exe notepad.exe NvNetworkService.exe nvscpapisvr.exe NvStreamNetworkService.ex NvStreamService.exe NvStreamUserAgent.exe nvtray.exe nvvsvc.exe nvxdsync.exe RtkNGUI64.exe Steam.exe SteamService.exe steamwebhelper.exe taskeng.exe WUDFHost.exe

I haven't verified what they are all supposed to do, but maybe you can identify and stop (some of) them, at least temporarily, to find the cause this problem.
If I had to guess, it would be the ASC... processes (Advances SystemCare), but I don't really know.
Maybe you need to reinstall after stopping these (and the virus scanner) to make sure your installation is fine.

Just a thought Mike, have you run the install validation utility lately... might highlight something maybe your AV has removed?

ThomasAH wrote:

Only on your system are these processes:

Code: Select all aaHMSvc.exe AISuite3.exe AppleMobileDeviceService. ASCService.exe ASCTray.exe atkexComSvc.exe dllhost.exe Dropbox.exe EzUpdt.exe GfExperienceService.exe GoogleCrashHandler.exe GoogleCrashHandler64.exe iPodService.exe ipoint.exe itype.exe LiveUpdate.exe mDNSResponder.exe MediaMallServer.exe Monitor.exe MSASCui.exe notepad.exe NvNetworkService.exe nvscpapisvr.exe NvStreamNetworkService.ex NvStreamService.exe NvStreamUserAgent.exe nvtray.exe nvvsvc.exe nvxdsync.exe RtkNGUI64.exe Steam.exe SteamService.exe steamwebhelper.exe taskeng.exe WUDFHost.exe

I haven't verified what they are all supposed to do, but maybe you can identify and stop (some of) them, at least temporarily, to find the cause this problem.
If I had to guess, it would be the ASC... processes (Advances SystemCare), but I don't really know.
Maybe you need to reinstall after stopping these (and the virus scanner) to make sure your installation is fine.

Disabled antivirus and stopped the ASC items and reinstalled but problem still occurs.

thanks,

Mike

dmarch wrote:

Just a thought Mike, have you run the install validation utility lately... might highlight something maybe your AV has removed?

Ran the validation utility after install and report said everything was installed correctly.

Thanks,

Mike

I am now totally at a loss. I stopped all of the services one at a time except for drivers and program still did not work each time.

Thanks for all of the support with this problem.
Mike