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'There was a problem whilst processing this flight plan'

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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BigKid
Post subject: 'There was a problem whilst processing this flight plan'
Posted: Tue Dec 28, 2021 10:53 am
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Been getting a few of therse lately. Reinstalled PF3 which seem to resolve the problem, but its back again and I would prefer to find an easier solution.

Attached is some logs which may help.

Tired also a flight plan which worked perfectly yesterday but now gives me the same error message.

Thank you for any help you can give me

Rob

Attachments
startup and xdebug.zip
(562 Bytes) Downloaded 52 times


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Dave Leesley
Post subject: Re: 'There was a problem whilst processing this flight plan'
Posted: Tue Dec 28, 2021 12:05 pm
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Joined: Fri May 22, 2009 8:27 pm
Location: Yorkshire
 
Hi,
Can you attach the debug_monitor log file as these files tell us nothing.
If it worked recently have you updated something on your system,i have just reinstalled Windows 11 onto my laptop...basically a clean install and all works well as i have just tried with FS2004 and a newly created flightplan.

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Dave March
Post subject: Re: 'There was a problem whilst processing this flight plan'
Posted: Tue Dec 28, 2021 1:47 pm
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Location: Sawtry, Cambridgeshire. UK
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BigKid wrote: *  Tue Dec 28, 2021 10:53 am
Been getting a few of therse lately. Reinstalled PF3 which seem to resolve the problem, but its back again and I would prefer to find an easier solution.

Attached is some logs which may help.

Tired also a flight plan which worked perfectly yesterday but now gives me the same error message.

Thank you for any help you can give me

Rob
Please recreate the problem then send me all the files from your PF3\Flight\FPP folder

My guess is you may have changed something in your Windows Regional settings

There is a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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BigKid
Post subject: Re: 'There was a problem whilst processing this flight plan' - seem to have resolved itself
Posted: Thu Dec 30, 2021 3:43 pm
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Thank you Dave for your help.

However, I have been trying to recreate the issue since to no avail!

The setting changes you suggested were not needed as they were as you suggested without alteration.

This will I think remain a mystery as I hadn't made any changes to software at all.

Thanks again

Rob


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Dave March
Post subject: Re: 'There was a problem whilst processing this flight plan'
Posted: Thu Dec 30, 2021 5:08 pm
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No problem. Let us know if it happens again and include the files I requested above

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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fedebo85
Post subject: Re: 'There was a problem whilst processing this flight plan'
Posted: Tue Jan 04, 2022 6:09 pm
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Posts: 19
Joined: Wed Feb 17, 2016 8:39 am
 
Hello,

I have the same issue, I already tried to change language settings as the post above, but it doesn't change...


Thanks in advance

Attachments
debug_monitor.7z
(196.84 KiB) Downloaded 50 times


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Dave March
Post subject: Re: 'There was a problem whilst processing this flight plan'
Posted: Wed Jan 05, 2022 1:40 pm
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Please recreate the problem then send me all the files from your PF3\Flight\FPP folder

In future please create a new post for any issues rather than tagging onto the end of another (resolved) post

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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fedebo85
Post subject: Re: 'There was a problem whilst processing this flight plan'
Posted: Wed Jan 05, 2022 3:26 pm
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Good afternoon,

here the files requested.

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FPP.7z
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Dave March
Post subject: Re: 'There was a problem whilst processing this flight plan'
Posted: Wed Jan 05, 2022 3:37 pm
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Very strange... there are now error logs in there

Does this problem happen with ALL flight plans?

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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fedebo85
Post subject: Re: 'There was a problem whilst processing this flight plan'
Posted: Wed Jan 05, 2022 4:17 pm
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dmarch wrote: *  Wed Jan 05, 2022 3:37 pm
Very strange... there are now error logs in there

Does this problem happen with ALL flight plans?
unfortunately yes...


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