OnCourse Software
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Crash on connect
https://www.ocs-support.co.uk/forums/viewtopic.php?t=3605
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Author:  TheRealThau [ Sat Jun 12, 2021 12:08 am ]
Post subject:  Crash on connect

Hello!

I've been using the software for several days, but suddenly, starting today, it started to crash on connect and I don't know why.

I'm attaching here the debug_monitor files.

Author:  Dave March [ Sat Jun 12, 2021 10:55 am ]
Post subject:  Re: Crash on connect

Could you email me direct with your Activation Code please as there appears to be an issue with your log file

Author:  TheRealThau [ Sat Jun 12, 2021 11:21 am ]
Post subject:  Re: Crash on connect

For sure, will do.

Author:  Dave March [ Sat Jun 12, 2021 11:35 am ]
Post subject:  Re: Crash on connect

Thanks for the code.
I can't see anything obvious in the log and suspect it 'may' have something to do with your flight plan. Could you zip and attach it here please

Author:  TheRealThau [ Sat Jun 12, 2021 12:10 pm ]
Post subject:  Re: Crash on connect

Sure. Here's all the plans I currently have. The one I was trying to fly when it started to fail was NZWN-NZNP, but then I tried with plans that worked before and it also crashes.

Author:  TheRealThau [ Mon Jun 14, 2021 9:06 am ]
Post subject:  Re: Crash on connect

Good morning!

Any chance you could have a look at this? No rush if you couldn't, I understand it was a weekend, so at your pace.

Thank you!

Author:  Dave March [ Mon Jun 14, 2021 11:01 am ]
Post subject:  Re: Crash on connect

Here's what I would suggest.

Install the cumulative updates package from this forum

Next, as you may have some system DirectX files missing so would suggest the following:

Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

Author:  TheRealThau [ Mon Jun 14, 2021 11:47 am ]
Post subject:  Re: Crash on connect

I just did the whole process, but unfortunately, it still crashes.

I'm attaching some new logs in case anything changed.

Thank you for your help, BTW, apologies for such a weird issue!

Author:  Dave March [ Mon Jun 14, 2021 2:30 pm ]
Post subject:  Re: Crash on connect

Is there any error message when you hit connect?

Author:  TheRealThau [ Mon Jun 14, 2021 3:32 pm ]
Post subject:  Re: Crash on connect

No, it just freezes, then disappears.

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