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If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder.



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PostPosted: Fri May 28, 2021 7:32 pm 
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Joined: Fri May 28, 2021 7:29 pm
Posts: 3
Everytime I go for taxi clearance at any airport PF3 just freezes. Stops responding and I have to force shutoff my computer to get it to reboot. Its wierd everything was working fine till a few days ago when we lost power during a storm. So I uninstalled and reinstalled, no dice. This program has sadly become unusable for me, and im well past any chance of a refund. Oh and I am also not getting any TGS visual guidence tho i have restarted the pf3 app and msfs2020 atleast 150 times

Frustrated and aggervated

Jeff


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PostPosted: Fri May 28, 2021 8:28 pm 
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Joined: Fri May 22, 2009 8:27 pm
Posts: 1243
Location: Yorkshire
I'm thinking a system restore might be needed,either one you saved earlier or a total reinstall of windows,it maybe a H/D issue with having a power failure...try a system restore provided you created one prior to the issue,if not a repair could be the answer.

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PostPosted: Fri May 28, 2021 10:03 pm 
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Joined: Mon May 18, 2009 6:22 pm
Posts: 4540
Quote:
Everytime I go for taxi clearance at any airport PF3 just freezes. Stops responding and I have to force shutoff my computer to get it to reboot. Its wierd everything was working fine till a few days ago when we lost power during a storm. So I uninstalled and reinstalled, no dice. This program has sadly become unusable for me, and im well past any chance of a refund. Oh and I am also not getting any TGS visual guidence tho i have restarted the pf3 app and msfs2020 atleast 150 times

Frustrated and aggervated

Jeff
I'd like to see a debug log for one of this 'freeze' scenarios please.

Also, when you say you don't get any TGS visual guidance, what exactly are you expecting to see?

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Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

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PostPosted: Wed Jun 02, 2021 4:16 pm 
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Joined: Fri May 28, 2021 7:29 pm
Posts: 3
I had it working after finding out that i had to use a different form. I was using fse and thats what the issue was. And for the visual guidence I expected to see something like maybe a arrow at each turn or something but nothing is there at all. No default fs2020 taxi markings no arrows saying turn right or even no like yellow mark on the ground or what ever


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PostPosted: Wed Jun 02, 2021 8:11 pm 
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Joined: Mon May 18, 2009 6:22 pm
Posts: 4540
Quote:
And for the visual guidance I expected to see something like maybe a arrow at each turn or something but nothing is there at all. No default fs2020 taxi markings no arrows saying turn right or even no like yellow mark on the ground or what ever
PF3 doesn't provide that type of guidance. You can have Audio guidance where your VCP will tell you which way to turn... much like your car satellite navigation system... or you can use the TGS Gauge in FS9/FSX/P3D or the TGS Display utility for any sim including MSFS

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Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

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PostPosted: Wed Jun 02, 2021 8:15 pm 
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Joined: Fri May 28, 2021 7:29 pm
Posts: 3
i have msfs 2020 where would i get the gauge or what ever for that? BTW awesome product


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PostPosted: Wed Jun 02, 2021 8:29 pm 
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Joined: Mon May 18, 2009 6:22 pm
Posts: 4540
The gauge doesn't work in MSFS but yo can use the standalone TGS_Display utility if you have a second monitor... you'll find it in the PF3\TGS_Gauge folder

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Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

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