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Permanent error in holding instruction
http://www.ocs-support.co.uk/forums/viewtopic.php?t=630
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Author:  michaelth [ Fri Dec 31, 2010 9:07 am ]
Post subject:  Permanent error in holding instruction

Holding instructions are never played and lead to an "Error in NET SaySentence" entry in my logfile:

31/12/2010 09:15:32: 560 - SayPFSentence:- ProFlightK\pfac26F,ProFlightK\pfDF,ProFlightK\pfIF,ProFlightK\pfOF,ProFlightK\pfSF,ProFlightK\pfYF,ProFlightK\pfchat329F,ProFlightK\pfchat84F,ProFlightK\pfchat100F,ProFlightK\pfchat378F,ProFlightK\pf2F,ProFlightK\pf3F,ProFlightK\pf5F,ProFlightK\pfchat314F,ProFlightK\pfNF,ProFlightK\pfIF,ProFlightK\pfEF,ProFlightK\pfchat222F,ProFlightK\pffltlvlF,ProFlightK\pf1F,ProFlightK\pf8F,ProFlightK\pf5F,ProFlightK\pfchat328F,ProFlightK\pfchat71F,ProFlightK\pf3F,ProFlightK\pf0F,pfclick
31/12/2010 09:15:32: 560 -
31/12/2010 09:15:32: 570 - Transcript: 'Lufthansa Delta India Oscar Sierra Yankee hold West on the 235 radial inbound to November India Echo maintain Flight Level 185 expect further clearance at 30'
31/12/2010 09:15:32: 730 - Error in NET SaySentence: Fehler in der Anwendung.

Holding probability is 100%. I have already run the cumulative update (as administrator; Virus Scan and defender off). All wav-files are there and play correctly. Setting the region to UK has no influence.

Can anyone help?
Michael

Author:  Dave March [ Fri Dec 31, 2010 9:40 am ]
Post subject:  Re: Permanent error in holding instruction

Yes, you have a bad installation. Try downloading and installing the cumulative updates package from our support forum but make sure you stop all other programs, especially your anti virus and any other security type programs when doing so

Sent from my Samsung Galaxy S

Author:  michaelth [ Fri Dec 31, 2010 10:02 am ]
Post subject:  Re: Permanent error in holding instruction

Dave,

I already tried the cumulative service update (as administrator) with anti virus and other security programs off. I also did an install on a second machine. It is always the same failure.

Thank you,
Michael

Author:  Dave March [ Fri Dec 31, 2010 3:27 pm ]
Post subject:  Re: Permanent error in holding instruction

Have you installed into c:\program files? It's not advisable to do so in vista and Win 7

Sent from my Samsung Galaxy S

Author:  michaelth [ Sun Jan 02, 2011 9:10 am ]
Post subject:  Re: Permanent error in holding instruction

It has been automatically placed in C:\Programme\Aerosoft\PFE

Is it possible that holding instructions need the PFE Voice Expansion set?

Michael

Author:  Dave March [ Sun Jan 02, 2011 12:53 pm ]
Post subject:  Re: Permanent error in holding instruction

How very strange and no, you don't need the expansion pack

Sent from my Samsung Galaxy S

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