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v3.22 Will not Load

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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Dave March
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 8:14 pm
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Did you run the installer as Admin?

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bobsk8
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 8:23 pm
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Yes ran as admin, same thing.

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pointy56
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 9:10 pm
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A few questions for you:
What folder is PF3 installed in?
What version of Windows are you running?
What AV software, if any, are you using?

Thanks.

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bobsk8
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 9:27 pm
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pointy56 wrote: *  Sun Mar 03, 2024 9:10 pm
A few questions for you:
What folder is PF3 installed in?
What version of Windows are you running?
What AV software, if any, are you using?

Thanks.
I have it installed in my D Drive D:PF3
Using Webroot and Windows 10

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johnhinson
Post subject: Re: v3.22 Will not Load
Posted: Sun Mar 03, 2024 11:16 pm
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Dave March wrote: *  Sun Mar 03, 2024 2:46 pm
I'll send you the cumulative updates package via WeTransfer
Bless you and thank you Dave. All resolved in record time.

John

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Dave March
Post subject: Re: v3.22 Will not Load
Posted: Mon Mar 04, 2024 9:20 am
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:D

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Dave March

Email: dmarch@oncourse-software.co.uk

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bobsk8
Post subject: Re: v3.22 Will not Load
Posted: Tue Mar 05, 2024 2:56 pm
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bobsk8 wrote: *  Sun Mar 03, 2024 7:25 pm
OK next problem, I am getting the same error that I got when trying to run in the PF3 updater in the program
Still unable to install update, andy other possible workarounds. ?

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Dave March
Post subject: Re: v3.22 Will not Load
Posted: Tue Mar 05, 2024 3:17 pm
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What happens now when you run the cumulative updates installer?

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
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bobsk8
Post subject: Re: v3.22 Will not Load
Posted: Tue Mar 05, 2024 4:53 pm
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Dave March wrote: *  Tue Mar 05, 2024 3:17 pm
What happens now when you run the cumulative updates installer?
Get the same error. An error occurred while trying to replace the existing file Deletefile failed Code S
access is denied

Click retry to try again, ignore to skip this file ( not recommended) or abort to cancel installation.

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Dave March
Post subject: Re: v3.22 Will not Load
Posted: Tue Mar 05, 2024 5:43 pm
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Location: Sawtry, Cambridgeshire. UK
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If you right-click on your existing PF3.exe file and select properties, is it showing the file to be 'read only'?

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Dave March

Email: dmarch@oncourse-software.co.uk

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