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TGS Not Working

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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bobwad
Post subject: TGS Not Working
Posted: Sat Mar 18, 2023 6:53 pm
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Hi,

For my last few flights I've been unable to use TGS. It shows it as being inactive, but I've selected it in the PF3 Options 1.

I don't know what's happened because it used to work fine.

Debug Monitor log file attached. Grateful for any assistance in resolving this.

Bob

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debug_monitor.7z
(1.32 KiB) Downloaded 134 times


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Dave March
Post subject: Re: TGS Not Working
Posted: Sun Mar 19, 2023 11:42 am
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Sorry, that's an incomplete log. Maybe send me the old_debug log or wait till you have the same problem.

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
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bobwad
Post subject: Re: TGS Not Working
Posted: Sun Mar 19, 2023 4:19 pm
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Thanks for the response David.

The log file I sent was after a flight where I had the problem, so not sure how it was incomplete. Any way, here is the old log file as requested.

Regards,
Bob

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old_debug_monitor.7z
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Dave March
Post subject: Re: TGS Not Working
Posted: Mon Mar 20, 2023 2:22 pm
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Thanks for the log. Yes there was a slight problem with the route finding code but I believe that has now been fixed. Please try using the latest beta version (see link at the top of the forum)

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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bobwad
Post subject: Re: TGS Not Working
Posted: Mon Mar 20, 2023 7:02 pm
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Thanks David. I'll try that and let you know what happens.

Regards,
Bob
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bobwad
Post subject: Re: TGS Not Working
Posted: Sat Mar 25, 2023 8:28 pm
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Hi Dave,

Finally managed another flight this evening after a week spent updating lots of stuff.

Unfortunately my TGS is still not working, even after installing the update as you suggested. I still can't understand how it was working fine before and just stopped.

Hope you can help. Log file attached.

Cheers,
Bob

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debug_monitor.7z
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Dave Leesley
Post subject: Re: TGS Not Working
Posted: Sat Mar 25, 2023 9:02 pm
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Have you tried running it as "Administrator"

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flyforever
Post subject: Re: TGS Not Working
Posted: Sun Mar 26, 2023 12:25 am
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Make sure that the TGS.exe is not running in Windows "processes(CTL-ALT-Del)". TGS is very finicky, and sometimes when you close pf3, TGS does not close with it, but keeps on running in the background processes.
If this happens, TGS will not work when you start PF3. I make a habit to check to make sure that there is no TGS.exe present in Process apps before I run PF3.
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Dave March
Post subject: Re: TGS Not Working
Posted: Sun Mar 26, 2023 11:55 am
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flyforever wrote: *  Sun Mar 26, 2023 12:25 am
Make sure that the TGS.exe is not running in Windows "processes(CTL-ALT-Del)". TGS is very finicky, and sometimes when you close pf3, TGS does not close with it, but keeps on running in the background processes.
If this happens, TGS will not work when you start PF3. I make a habit to check to make sure that there is no TGS.exe present in Process apps before I run PF3.
That really shouldn't happen and I thought I'd addressed that some time ago... but I'll take another look. What version of TGS are you running?

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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bobwad
Post subject: Re: TGS Not Working
Posted: Sun Mar 26, 2023 3:20 pm
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Dave Leesley wrote: *  Sat Mar 25, 2023 9:02 pm
Have you tried running it as "Administrator"
No, I just realised that I had set PF3 to run as administrator but not TGS.

I'll try again shortly and let you know what happens.

Cheers,
Bob
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