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Stuck on "contact center loop" for 100NM

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CapatinAlex
Post subject: Stuck on "contact center loop" for 100NM
Posted: Sun Nov 06, 2022 7:56 pm
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Today I witnessed a strange bug I have not encountered yet.

I was told to contact Seattle center several times even though I already was on the same frequency and every time I had a new voice. This happened several times and yes, I followed the instructions since every "new" center was the same frequency.

What happened there, can anyone help me, please?

Thanks in advance

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Dave March
Post subject: Re: Stuck on "contact center loop" for 100NM
Posted: Mon Nov 07, 2022 11:58 am
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Strangely enough I had the same thing happen to me last week and I forgot to save the log... so thanks for your log and I'll take a look to see what I can find.

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dtsakiris
Post subject: Re: Stuck on "contact center loop" for 100NM
Posted: Mon Nov 07, 2022 7:30 pm
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I might have another log. I say might because on that flight I couldn't hear ATC's transmissions (PF3 seemingly didn't take well to me restarting it), but I could hear my FO's (MCE) responses, and at one point he started to repeatedly contact a facility, always on the same frequency. I then took over ATC and ended the flight without ATC. Anyway, let me know if you're interested.


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CapatinAlex
Post subject: Re: Stuck on "contact center loop" for 100NM
Posted: Mon Nov 07, 2022 7:50 pm
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Well, this might be a major issue, how has no one ever reported that before?


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Dave March
Post subject: Re: Stuck on "contact center loop" for 100NM
Posted: Mon Nov 07, 2022 10:02 pm
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CapatinAlex wrote:
Well, this might be a major issue, how has no one ever reported that before?
Before you get carried away, this most certainly is not a major issue! A major issue is a problem experienced by all users and one that stops the program functioning completely. This is neither.

My current theory is it's caused by a series of events... one of which, as in your particular case, is following a request to go 'direct to'

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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Dave March
Post subject: Re: Stuck on "contact center loop" for 100NM
Posted: Mon Nov 07, 2022 10:04 pm
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dtsakiris wrote:
I might have another log. I say might because on that flight I couldn't hear ATC's transmissions (PF3 seemingly didn't take well to me restarting it), but I could hear my FO's (MCE) responses, and at one point he started to repeatedly contact a facility, always on the same frequency. I then took over ATC and ended the flight without ATC. Anyway, let me know if you're interested.
This sounds like a different issue and one related to 'restarting' PF3. Feel free to post about the problem, if you have the log, but do so in a separate post please.

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Dave March

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I don't know if my memory is getting worse as I get older...
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CapatinAlex
Post subject: Re: Stuck on
Posted: Tue Nov 08, 2022 10:40 am
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dmarch wrote: *  Mon Nov 07, 2022 10:02 pm
CapatinAlex wrote:
Well, this might be a major issue, how has no one ever reported that before?
Before you get carried away, this most certainly is not a major issue! A major issue is a problem experienced by all users and one that stops the program functioning completely. This is neither.

My current theory is it's caused by a series of events... one of which, as in your particular case, is following a request to go 'direct to'
Okay, but you are working on finding a solution, right? Because not requesting a direct ever again is not a solution


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Dave March
Post subject: Re: Stuck on "contact center loop" for 100NM
Posted: Tue Nov 08, 2022 10:53 am
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Quote:
Because not requesting a direct ever again is not a solution
Is that what I suggested?

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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CapatinAlex
Post subject: Re: Stuck on "contact center loop" for 100NM
Posted: Tue Nov 08, 2022 9:52 pm
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dmarch wrote: *  Tue Nov 08, 2022 10:53 am
Quote:
Because not requesting a direct ever again is not a solution
Is that what I suggested?
No, but it sounded like it, sorry


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CapatinAlex
Post subject: Re: Stuck on
Posted: Thu Nov 10, 2022 9:33 pm
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dmarch wrote: *  Mon Nov 07, 2022 10:02 pm
CapatinAlex wrote:
Well, this might be a major issue, how has no one ever reported that before?
Before you get carried away, this most certainly is not a major issue! A major issue is a problem experienced by all users and one that stops the program functioning completely. This is neither.

My current theory is it's caused by a series of events... one of which, as in your particular case, is following a request to go 'direct to'
Have you found any solution yet, please?


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