A number of people, including Dave and me, have encountered problems with Kaspersky Anti-Virus products flagging various PF3 programs as 'Malware' or a virus, blocking execution and then removing the offending file. We have always believed that these were 'false positives', but understand that people might be reluctant to disable their anti-virus software to get around these problems.
I have recently been addressing several issues directly with Kaspersky and am pleased to say that they now class these problems as 'false detections' and will be making fixes available in a future AV database update - this should address the currently identified issues.
So here's a request:
Should you encounter an issue with Kaspersky AV software in future, please post a message in the forum with the following details and I will take it up with Kaspersky - Name of program affected with file creation date and time (so we can identify the specific version) and a screenshot of the AV message.
Thanks,
Martin
PF3 Software and Kaspersky Anti-Virus products
PLEASE NOTE:
If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.
If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.
