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PF3 errors and closes loading .pln file

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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KiloCharlie
Post subject: PF3 errors and closes loading .pln file
Posted: Wed Jun 15, 2022 4:10 pm
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I have uninstalled and reinstalled/re activated my PF3 multiple times I cannot find a debug_monitor.log file created. if you need any further information please contact me

Attachments
[ attachment ]
clicking error closes program - I have deleted the .ini file after each attempt.
PF3 error 2 closes application.png (149.74 KiB) Viewed 661 times
[ attachment ]
on loading flight plan
PF3 Error 1 after update.png (146.28 KiB) Viewed 661 times
[ attachment ]
On loading flight plan before re install and activation.
PF3 Error page 1.png (30.57 KiB) Viewed 661 times


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Dave March
Post subject: Re: PF3 errors and closes loading .pln file
Posted: Wed Jun 15, 2022 4:29 pm
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Location: Sawtry, Cambridgeshire. UK
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It appears you have some system DirectX files missing so would suggest the following:

Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder, this can be anywhere on your system. Then run the file named directx_apr2006_redist.exe. You will be prompted for a location to copy the extracted files into, so you could just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program, select 'Run as Administrator' and then follow the on-screen instructions to install the runtimes.

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel with any existing DirectX files
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

If the above doesn't there's a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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KiloCharlie
Post subject: Re: PF3 errors and closes loading .pln file
Posted: Wed Jun 15, 2022 5:24 pm
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I installed the DX file and have submitted the dxdiag txt

I have ensured the other Administrative Language is set to English UK ( I am British so is my keyboard and live in Canada) so the local was set to USA. I have tried both settings USA and UK still the same errors


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Dave March
Post subject: Re: PF3 errors and closes loading .pln file
Posted: Wed Jun 15, 2022 5:45 pm
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Sorry, what do you mean by "submitted the dxdiag txt" ?

Also please provide a copy of the flight plan causing you issues

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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KiloCharlie
Post subject: Re: PF3 errors and closes loading .pln file
Posted: Wed Jun 15, 2022 6:05 pm
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I attached the DXdiag.txt file is shows no issues and the EGLA flight plan I am currently running makerunwys.exe as I have an addon for EGLA and others that update automatically when MSFS2020 is launched.

regards

Kevin


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Dave March
Post subject: Re: PF3 errors and closes loading .pln file
Posted: Wed Jun 15, 2022 6:07 pm
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No you haven't attached ANYTHING yet, apart from the screenshots in your OP. Please let me see a flight plan that is causing you problems

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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KiloCharlie
Post subject: Re: PF3 errors and closes loading .pln file
Posted: Wed Jun 15, 2022 7:13 pm
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Posts: 5
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zipped them all up as uploads reporting vector attack
PF3 error.zip
(22.75 KiB) Downloaded 39 times


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Dave March
Post subject: Re: PF3 errors and closes loading .pln file
Posted: Wed Jun 15, 2022 8:35 pm
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Location: Sawtry, Cambridgeshire. UK
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Okay, the problem is you are exporting the flight plan in an incorrect format. Currently your FP does not contain the correct LF/CR (line feed/carriage return) delimiters at the end of each line. If you check the file using a Hex Editor each line should terminate with the 0D0A characters... your flight plan only shows the 0A. This means PF3 will not load each individual line, as is required, but reads the entire file.

Please check your flight planner and configure it to output the correct format

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


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KiloCharlie
Post subject: Re: PF3 errors and closes loading .pln file
Posted: Thu Jun 16, 2022 4:50 am
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Thanks David the flight planner in use is Navigraph Charts I will uninstall it and see if there is a configuration option


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