OnCourse Software

Welcome to our Product Support Forums

No suitable runways! Contact OnCourse Software for assistanc

Post Reply   Page 1 of 1  [ 3 posts ]
Author Message
pschlute
Post subject: No suitable runways! Contact OnCourse Software for assistanc
Posted: Thu Apr 01, 2010 9:49 pm
Offline
 
Posts: 299
Joined: Thu Feb 11, 2010 4:34 pm
 
Hi

I did a flight EGLL-EHAM today, and get this message when calling for ACARS : "No suitable runways! Contact OnCourse Software for assistance"

I grabbed this section from the log file.

01/04/2010 20:06:25: 770 - ****** HotKey #3 detected!
01/04/2010 20:06:25: 770 - Set 'Execute' Hotkey #3 !
01/04/2010 20:06:25: 810 - FS Screen : Sending ACARS ATIS request for EHAM ......
01/04/2010 20:06:27: 340 - ATIS Weather retrieved for EHAM using the ICAO
01/04/2010 20:06:27: 620 - No active AI at EHAM - Checking wind direction for runway-in-use!
01/04/2010 20:06:27: 620 - Active Runway determined by PF (Wind) selection
01/04/2010 20:06:27: 620 - Extracting Weather Data from EHAM
01/04/2010 20:06:28: 150 - FS Screen : No suitable runways! Contact OnCourse Software for assistance at pfe@oncourse-software.co.uk

I landed fine, and there are plenty of AI at EHAM. I use the Aerosoft EHAM with the southbound runways enabled. It was working fine before the 2.12 update (I think)

Peter

_________________

Peter


Top
Profile Quote
Dave March
Post subject: Re: No suitable runways! Contact OnCourse Software for assis
Posted: Thu Apr 01, 2010 11:51 pm
Site Admin
Offline
 
Posts: 6197
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Strange, I have Aerosoft's EHAM and don't have any problems.

I assume you have rebuilt the databse since adding that airport? If so please got to the PFE Options #1 and in the lower left corner change the debug level to '8', then recreate the problem and send me the debug_monitor.log file from the PFE\Logs folder. Then set the debug level back to '5'

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
pschlute
Post subject: Re: No suitable runways! Contact OnCourse Software for assis
Posted: Fri Apr 02, 2010 1:19 am
Offline
 
Posts: 299
Joined: Thu Feb 11, 2010 4:34 pm
 
Ok Dave will do.

Might not get a chance till after Easter though

Thanks.

Peter

_________________

Peter


Top
Profile Quote
Display: Sort by: Direction:
Post Reply   Page 1 of 1  [ 3 posts ]
Return to “PFE Support”
Jump to: