OnCourse Software
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Old install / New Install PF3
http://www.ocs-support.co.uk/forums/viewtopic.php?t=3858
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Author:  hiflight [ Sun Mar 06, 2022 12:58 am ]
Post subject:  Old install / New Install PF3

Hi, I'm getting an error message with my old install 'Run time error 429' ActiveXcomponent can't create object.

Wether this can be fixed or not, I see there is a new update. Would I be best to remove PF3 3.0.9?
If so where can I download?

Thanks
Mark

Author:  Dave March [ Sun Mar 06, 2022 1:02 pm ]
Post subject:  Re: Old install / New Install PF3

I''ve moved your post to the correct forum

Your version of PF3 is very old so yes, I would suggest downloading/installing the latest cumulative updates package and try again. If the problem persists please let us know.

Author:  hiflight [ Sun Mar 06, 2022 7:39 pm ]
Post subject:  Re: Old install / New Install PF3

Hi Dave,

Thanks for that, I download and installed the latest cumlative package and install correctly with no errors when updating.

However the problem still persists.

Log folder attached.
Logs.rar
(393.71 KiB) Downloaded 766 times

Author:  Dave March [ Sun Mar 06, 2022 9:34 pm ]
Post subject:  Re: Old install / New Install PF3

The log files you attached are still showing you using an old version (3.9) rather than the latest (3.14)

Author:  hiflight [ Mon Mar 07, 2022 12:04 am ]
Post subject:  Re: Old install / New Install PF3

Hmm okay, I have attached image below of the exe file insite the PF3 and it looks updated.

Is there a way of removing everything and starting again, rather than writing over the top?
[ attachment ]
exe file -details tab.JPG (41.57 KiB) Viewed 16244 times

Author:  hiflight [ Mon Mar 07, 2022 12:16 am ]
Post subject:  Re: Old install / New Install PF3

I ran the validate tool which logged this
pf3_validate.rar
(1.18 KiB) Downloaded 686 times
Says 8 missing files

Author:  hiflight [ Mon Mar 07, 2022 10:26 pm ]
Post subject:  Re: Old install / New Install PF3

Hi Dave,

Are these missing files from my end or is this an install error? Do I need to find these on a Windows installation disc and install them?

Author:  Dave March [ Tue Mar 08, 2022 12:31 pm ]
Post subject:  Re: Old install / New Install PF3

Wow! Yes, you are going to have issues with those missing files. The question is, why are they missing? My guess would be it's your anti-virus program probably moving them into quarantine. Check to see if you can find them and restore them. You would also need configure your AV to leave PF3 files alone.

If you can't find the files on your system you will need to do a complete reinstall, starting with the base installer and then adding the latest cumulative updates package from this forum.

Do remember though to configure your AV if it's messing with the PF3 files

Author:  hiflight [ Wed Mar 09, 2022 7:33 am ]
Post subject:  Re: Old install / New Install PF3

Thanks Dave,

I cannot find a install file and it's so long I ago I cannot even remember where I purchased it. I checked Simmarket..not there, so I'm assuming that I purchased directly from you.

How do I aquire another download file of the PF3 program to use once I've uninstalled the bad install?

Thanks re the AV, I'll keep an eye on that and disable it when I reinstall.

Author:  Dave March [ Wed Mar 09, 2022 11:44 am ]
Post subject:  Re: Old install / New Install PF3

Please email me direct re another download.
Regarding your AV it's not just during the install you need to be aware of your AV but thereafter when it does it's regular scans... that's probably when it removes any files it deems a threat. I've had problems myself, everytime I compile a new version of PF3 my AV wants to quarantine it!!

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