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PF3 unable to connect to MSFS2020

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If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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JohnF
Post subject: PF3 unable to connect to MSFS2020
Posted: Wed Jan 06, 2021 5:29 pm
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As the title.
I have run PF3-Register.exe as administrator.
I get the code -2146232575-240
Desc- Automation error.
The Demo version.
Thanks for any help.
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Dave March
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Wed Jan 06, 2021 6:48 pm
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Try reinstalling as admin and turn off all other programs

Sent from my mobile using Tapatalk

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Dave March

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JohnF
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Wed Jan 06, 2021 9:44 pm
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I tried that Dave but it did not work.
I get a message saying FS should be running before PF3 but it is.
I also have FSUIPC for MSFS running.
Thanks
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Dave March
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Thu Jan 07, 2021 5:29 pm
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John, I could take a look using TeamViewer if you wish? Please email me direct if you do and we'll arrange a mutually convenient time.

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Dave March

Email: dmarch@oncourse-software.co.uk

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rdlepage
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Sun Jan 10, 2021 1:36 am
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Im getting the same problem. same messages but using P3d V4.5. Only happens after running the updater to update to the current version. Also tried the pf3 register and left for 10 seconds.
Connects OK if I run it before updating. Any info to get it working .
Got this message in the updates folder of PF3

10/01/2021 01:20:03 - AutoUpdates Log Started 10/01/2021 01:20:03
10/01/2021 01:20:03 - Parameters received: ver:3.10.3 cfurl:http://www.ocs-support.co.uk/pf3_updates/ cf:pf3_updates.ini noupdates:1
10/01/2021 01:20:03 - Parameters extracted:-
10/01/2021 01:20:03 - Version : 3.10.3
10/01/2021 01:20:03 - ControlFileURL : http://www.ocs-support.co.uk/pf3_updates/
10/01/2021 01:20:03 - ControlFileName: pf3_updates.ini
10/01/2021 01:20:03 - UpdatesFileUrl : http://www.ocs-support.co.uk/pf3_updates/
10/01/2021 01:20:03 - ShowResults : True
10/01/2021 01:20:03 - Get Control File...
10/01/2021 01:20:05 - Filesize to download: 1739
10/01/2021 01:20:05 - Control File download complete...
10/01/2021 01:20:05 - Section set to 3.10.3
10/01/2021 01:20:05 - Validating the Control File for Version: 3.10.3
10/01/2021 01:20:05 - Validation FAILED reading 'File2Check' entry!
10/01/2021 01:20:05 - Version 3.10.3 not found in control file!

Something doesn't look right here

Many thanks
Richard
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JohnF
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Sun Jan 10, 2021 10:39 am
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Dave logged into my PC for quite a long time but was unable to find the problem.
As I am using the Demo perhaps Dave could send me a link to an older version to try?
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Dave March
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Sun Jan 10, 2021 12:35 pm
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rdlepage wrote: *  Sun Jan 10, 2021 1:36 am
Im getting the same problem. same messages but using P3d V4.5. Only happens after running the updater to update to the current version. Also tried the pf3 register and left for 10 seconds.
Connects OK if I run it before updating. Any info to get it working .
Got this message in the updates folder of PF3

10/01/2021 01:20:03 - AutoUpdates Log Started 10/01/2021 01:20:03
10/01/2021 01:20:03 - Parameters received: ver:3.10.3 cfurl:http://www.ocs-support.co.uk/pf3_updates/ cf:pf3_updates.ini noupdates:1
10/01/2021 01:20:03 - Parameters extracted:-
10/01/2021 01:20:03 - Version : 3.10.3
10/01/2021 01:20:03 - ControlFileURL : http://www.ocs-support.co.uk/pf3_updates/
10/01/2021 01:20:03 - ControlFileName: pf3_updates.ini
10/01/2021 01:20:03 - UpdatesFileUrl : http://www.ocs-support.co.uk/pf3_updates/
10/01/2021 01:20:03 - ShowResults : True
10/01/2021 01:20:03 - Get Control File...
10/01/2021 01:20:05 - Filesize to download: 1739
10/01/2021 01:20:05 - Control File download complete...
10/01/2021 01:20:05 - Section set to 3.10.3
10/01/2021 01:20:05 - Validating the Control File for Version: 3.10.3
10/01/2021 01:20:05 - Validation FAILED reading 'File2Check' entry!
10/01/2021 01:20:05 - Version 3.10.3 not found in control file!

Something doesn't look right here

Many thanks
Richard
No that's not a problem... you're running 3.10.3 so there's nothing to find in the updates file

First thing I would like you to try is download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

https://www.microsoft.com/en-gb/downloa ... x?id=15478

Once downloaded you need to create a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the temp folder you just created.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel

The error you're getting is not normally associated with these runtimes but the DLL causing the issue does deal with all the PF3 DirectX audio so I'm just hoping there may be something missing that this will fix.

So, after the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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rdlepage
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Sun Jan 10, 2021 2:12 pm
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Installed the direct x runtime files and now connects to fs ok. however nothing else happens after its connected, just a message saying TGS is active. NO window appears when I press 0 on the keyboard and no frequencies to select and no ATC sounds. running latest version of FSUIPC.
Not sure what I am doing wrong, PF3 interface is showing as connected.

regards
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Dave March
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Sun Jan 10, 2021 2:52 pm
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Please zip and attach the debug_monitor.log from the PF3\Logs folder to your post

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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JohnF
Post subject: Re: PF3 unable to connect to MSFS2020
Posted: Sun Jan 10, 2021 3:11 pm
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Posts: 52
Joined: Sat Sep 08, 2012 6:17 pm
 
debug_monitor.7z
(1.1 KiB) Downloaded 118 times
Hi Dave
Thank you for the info. I had the same problem as rdlepage so have attached my debugmonitor log.
When I installed the DXsetup it also installed .NET Framework 3.5 (includes .NET 2.0 and 3.0)
Available now for login if you wish.
Cheers

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