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Update download fails

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kaosfere
Post subject: Update download fails
Posted: Sat Apr 01, 2017 8:23 pm
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Posts: 7
Joined: Wed Jan 18, 2017 3:01 am
 
I can't download the 3.3 update via the update tool. -- it's detected, the download window pops up briefly once I confirm the update, then it disappears.

The upgrade log shows the download failing:
Code: Select all
4/1/2017 2:16:30 PM - AutoUpdates Log Started 4/1/2017 2:16:30 PM
4/1/2017 2:16:30 PM - Parameters received: ver:3.2.0 cfurl:http://www.ocs-support.co.uk/pf3_updates/ cf:pf3_updates.ini noupdates:1 
4/1/2017 2:16:30 PM - Parameters extracted:-
4/1/2017 2:16:30 PM - Version        : 3.2.0
4/1/2017 2:16:30 PM - ControlFileURL : http://www.ocs-support.co.uk/pf3_updates/
4/1/2017 2:16:30 PM - ControlFileName: pf3_updates.ini
4/1/2017 2:16:30 PM - UpdatesFileUrl : http://www.ocs-support.co.uk/pf3_updates/
4/1/2017 2:16:30 PM - ShowResults    : True
4/1/2017 2:16:30 PM - Get Control File...
4/1/2017 2:16:31 PM - Filesize to download: 1436
4/1/2017 2:16:31 PM - Control File download complete...
4/1/2017 2:16:31 PM - Section set to 3.2.0
4/1/2017 2:16:31 PM - Validating the Control File for Version: 3.2.0
4/1/2017 2:16:31 PM - Validation No Updates Document Name 'UpdatesDetail' entry!
4/1/2017 2:16:31 PM - New updates for PF3 found...
4/1/2017 2:16:33 PM - User confirms update PF3 from version: 3.2.0 to version: 1.0.14
4/1/2017 2:16:33 PM - Start downloading actual updates...  
4/1/2017 2:16:33 PM - Download of updates FAILED!
I also get an empty pf3_updates13.zip file in my Updates directory. However, I can manually download http://www.ocs-support.co.uk/pf3_update ... ates13.zip just fine. I grabbed that and copied it into the Updates directory, then attempted to update again and it worked.

So, I'm upgraded the hard way now, just figured I'd report the issue.
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Dave Leesley
Post subject: Re: Update download fails
Posted: Sat Apr 01, 2017 9:32 pm
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Posts: 1325
Joined: Fri May 22, 2009 8:27 pm
Location: Yorkshire
 
You are not alone...same happened to me last night with same results as you...and I did the same!

Tower updated okay, just my laptop that had everything reinstalled recently that was troublesome.

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Regards Dave
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