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3.17.0 Check Updates
http://www.ocs-support.co.uk/forums/viewtopic.php?t=4040		 Page 2 of 2
Author:  pointy56 [ Sun Sep 04, 2022 4:38 pm ]
Post subject:  Re: 3.17.0 Check Updates
mwa05 wrote: *  Sun Sep 04, 2022 6:52 am
I eventually sorted it out. Google is your friend! In my case, I had to install the Microsoft Windows Desktop Runtime - 3.1.28 (x86), not the dot net-runtime-3.1.28-win-x86.exe.
Many thanks Mark; although both use .Net Core 3.1 the new updater is a desktop application, whereas Web Display is a console application, hence the reason for the different runtime library. I spotted the runtime requirement when testing Web Display on a different system, but didn't myself see the message for the new updater as my test system must already have the required library installed.

Thanks again for the correction,
Martin
Author:  Flyer49 [ Wed Sep 14, 2022 10:09 am ]
Post subject:  Re: 3.17.0 Check Updates
Hi Martin
I have the same problem with Windows 10. I have looked at the entries and carried out the .Net install with both dotnet runtime installer and the windows desktop installer, but I still get the same message about having to install .Net Core. I have run the x64 versions as it is windows 10 I am using. Have you any thoughts on how to fix this for my version of windows?
Regards
Andrew
Author:  Dave March [ Wed Sep 14, 2022 12:05 pm ]
Post subject:  Re: 3.17.0 Check Updates
When you ran the installers did you right-click on them and select 'Run as Administrator'?
Author:  Flyer49 [ Wed Sep 14, 2022 12:52 pm ]
Post subject:  Re: 3.17.0 Check Updates
Hi Dave
The first time I didn’t run the installs as admin, however,I deleted the software and I have run them again as admin and done a reboot, but I am still getting the same message.
Cheers
Andrew
Author:  Dave March [ Wed Sep 14, 2022 3:33 pm ]
Post subject:  Re: 3.17.0 Check Updates
Okay, for now, just de-select the 'check for updates' under Options #1. If we release another update before this particular issue is fixed you will just have to download the cumulative updates package from this forum to remain up to date.
Author:  Flyer49 [ Wed Sep 14, 2022 10:23 pm ]
Post subject:  Re: 3.17.0 Check Updates
Hi Dave
Many thanks for letting me know. I will wait for a new version.
Regards
Andrew
Author:  pointy56 [ Thu Sep 15, 2022 12:53 pm ]
Post subject:  Re: 3.17.0 Check Updates
Flyer49 wrote: *  Wed Sep 14, 2022 10:09 am
... I have looked at the entries and carried out the .Net install with both dotnet runtime installer and the windows desktop installer, but I still get the same message about having to install .Net Core. I have run the x64 versions as it is windows 10 I am using.
Hi Andrew,
You need to install the x86 version of the Windows Desktop runtime, not the x64 version - the version to use is determined by the application build.
This link will give you the correct version: https://download.visualstudio.microsoft ... in-x86.exe
Hope this helps,
Martin
Author:  Dave March [ Thu Sep 15, 2022 1:45 pm ]
Post subject:  Re: 3.17.0 Check Updates
Thanks Martin. You're meant to be on holiday! :o
Author:  Flyer49 [ Thu Sep 15, 2022 2:35 pm ]
Post subject:  Re: 3.17.0 Check Updates
Hi Martin,
Many thanks for letting me know. I will try again with the x86 version and seeehow it goes.
Cheers
Andrew
Author:  Flyer49 [ Thu Sep 15, 2022 2:42 pm ]
Post subject:  Re: 3.17.0 Check Updates
Hi Martin,
Success works correctly now. many thanks.
Cheers
Andrew
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