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connectin issue
http://www.ocs-support.co.uk/forums/viewtopic.php?t=3844		 Page 2 of 3
Author:  Dave March [ Sat Feb 26, 2022 12:07 pm ]
Post subject:  Re: connectin issue
Try running the PF3_Register.exe program from the main PF3 folder. You need to right-click and select 'Run as Administrator'. You won't see anything but just wait 10-15 seconds and then try running PF3 again
Author:  alfmags [ Sun Feb 27, 2022 10:00 pm ]
Post subject:  Re: connectin issue
Ok Thanks I did it
Ill let you know how things work

Alfonso
Author:  alfmags [ Sun Feb 27, 2022 10:37 pm ]
Post subject:  Re: connectin issue
Ok Im still getting the same result................. I tried to run the Reg. exe but it does nothing .......... I also tried to run the program.........once i connect it either ctdp or it get the error message about hot key slots
Ive attached todays log

Thanks
Alfonso
Author:  Dave March [ Mon Feb 28, 2022 12:29 pm ]
Post subject:  Re: connectin issue
Very strange. Are you not getting any error messages at all? PF3 certainly isn't logging anything and it's almost as if the process is being killed off in task manager.

You've obviously been running PF3 since June/July last year without any issues so what's happened system wise?

Just for my peace of mind have you configured your anti-virus not to mess with PF3?
Author:  alfmags [ Mon Feb 28, 2022 4:58 pm ]
Post subject:  Re: connectin issue
It ctdp when I try a few times Then If i try again Ill get the no hotkey slots are available error message .........i had pilot2atc installed i removed that as well thought it was an issue
I checked my anti virus ...... i have it as an allowed program............very very odd
Author:  Dave March [ Mon Feb 28, 2022 6:19 pm ]
Post subject:  Re: connectin issue
Have you tried the Windows Event Logs to see if that gives any clues?
Author:  alfmags [ Mon Feb 28, 2022 6:57 pm ]
Post subject:  Re: connectin issue
I have not, How do you do that ???

Thanks
Author:  Dave March [ Tue Mar 01, 2022 11:33 am ]
Post subject:  Re: connectin issue
Check out the following

https://kb.blackbaud.com/knowledgebase/Article/75433
Author:  alfmags [ Tue Mar 01, 2022 3:36 pm ]
Post subject:  Re: connectin issue
Here is a copy of the error from the event window
Log Name: Application
Source: Application Error
Date: 2/28/2022 12:24:12 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-CCJHS42
Description:
Faulting application name: PF3.exe, version: 3.14.0.0, time stamp: 0x61f67922
Faulting module name: clr.dll, version: 4.8.4470.0, time stamp: 0x61b731cd
Exception code: 0xc0000005
Fault offset: 0x004d556a
Faulting process id: 0x4be0
Faulting application start time: 0x01d82ccfacba99cc
Faulting application path: C:\PF3\PF3.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 64a81d82-46bf-454f-b6ab-e1ac0ef29168
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-02-28T18:24:12.1680305Z" />
<EventRecordID>25852</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-CCJHS42</Computer>
<Security />
</System>
<EventData>
<Data>PF3.exe</Data>
<Data>3.14.0.0</Data>
<Data>61f67922</Data>
<Data>clr.dll</Data>
<Data>4.8.4470.0</Data>
<Data>61b731cd</Data>
<Data>c0000005</Data>
<Data>004d556a</Data>
<Data>4be0</Data>
<Data>01d82ccfacba99cc</Data>
<Data>C:\PF3\PF3.exe</Data>
<Data>C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll</Data>
<Data>64a81d82-46bf-454f-b6ab-e1ac0ef29168</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Doese this help you at all ????
Thanks
Alfonso
Author:  Dave March [ Tue Mar 01, 2022 4:23 pm ]
Post subject:  Re: connectin issue
Other than suggesting the faulting module if from the Net Framework (V4). It might be worth trying to reinstall the NEt Framework. You'd have to search for the download package on Microsoft... probably Google would find it for you.
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