Help neede on reactivation

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A320Flyer
Posts: 84
Joined: Thu Apr 12, 2018 3:08 pm

Help neede on reactivation

Post by A320Flyer »

Out of the blue, on start, PF3 said I needed to reactivate. As instructed, I made sure PF3 was running as Admin and I re-entered my activation code. Now I get this warning and I don't know how to proceed. Any help appreciated.
Thanks
Bill
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Dave Leesley
Posts: 1349
Joined: Fri May 22, 2009 8:27 pm
Location: Yorkshire

Re: Help neede on reactivation

Post by Dave Leesley »

Hi Bill,
Are able to open PF3 to try and deactivate your licence,if not try an uninstall,reboot and try again completely.
Download the runtimes from FAQ.s to see if that helps.
Email Dave to reactivate your licence and then completely remove PF3,
This i'm afraid is all i can come up with,something to try for now...
Regards Dave
Forum Moderator

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johnhinson
Posts: 322
Joined: Fri Dec 03, 2010 2:54 pm

Re: Help neede on reactivation

Post by johnhinson »

Bill - I'm thinking it might be worth checking that your anti-virus hasn't removed a critical file, if so it should be stored somewhere safely in "quarantine" or whatever your system might call it.

John
My co-pilot is called Sid and he's a real Star!
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A320Flyer
Posts: 84
Joined: Thu Apr 12, 2018 3:08 pm

Re: Help neede on reactivation

Post by A320Flyer »

Hi Guys,

Nothing in my quarantine folder. I tried reinstalling the runtimes, but no joy.

I had to uninstall and reinstall. Fortunately, re-activation all went smoothly.

All up and running again.

Thanks for your help.

Bill
Dave Leesley
Posts: 1349
Joined: Fri May 22, 2009 8:27 pm
Location: Yorkshire

Re: Help neede on reactivation

Post by Dave Leesley »

At least "Reactivation" will be more straightforward from now on. :)
Regards Dave
Forum Moderator

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