OnCourse Software

Hi there,

Since last few days, PF3 updater do not work anymore. Clicking on the "Check for updates" does nothing. It always worked in the past but this is now happening since last time I tried to install the latest version, the installer kept telling me it could not close all the required application, so I cancelled the install, closed everything and tried again, but it didn't work anymore.

Here is the error shown in the windows error log:

Application: PF3-Updater.exe
CoreCLR Version: 4.700.22.36202
.NET Core Version: 3.1.28
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException: Process with an Id of 816 is not running.
at System.Diagnostics.Process.GetProcessById(Int32 processId, String machineName)
at System.Diagnostics.Process.GetProcessById(Int32 processId)
at PF3_Updater.Program.Main()

Installing the latest cumulative update manually didn't help.
Any idea?

So what happens since you've installed the latest cumulative package?

Well, the updater still do not work (Yes, I don't need an update anymore for now, but clicking the update button still do nothing while I usually had a message saying I'm up to date)

Well we've just released a new version today, so if your updates button still doesn't work please download and install 3.19.0 then you should be fine going forward

Working again now after the update thanks

Thanks for letting us know