OnCourse Software

dmarch wrote: *

Fri Feb 04, 2022 1:37 pm

Please Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

There is a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on

dmarch wrote: *

Fri Feb 04, 2022 1:37 pm

Please Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

There is a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on

saveriomangione wrote: *

Fri Feb 04, 2022 9:06 pm

dmarch wrote: *

Fri Feb 04, 2022 1:37 pm

Please Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

There is a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on

dmarch wrote: *

Fri Feb 04, 2022 1:37 pm

Please Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

There is a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on

Hi, I re-downloaded the software and succedeed in making it work. Nonetheless I'm experiencing something new this time. As soos as I select the ATIS frequency I get this error and all keys are not even working. If I want to close the program which is minimized on my taskbar the application is not opening up.
No idea how to solve these issues.
Best
Saverio

dmarch wrote: *

Sat Feb 05, 2022 10:59 am

Please recreate this problem and then before zipping the debug log make sure PF3 is NOT running. If it's minimized to the task bar you should be able to open it and then exit the program correctly.

dmarch wrote: *

Sun Feb 06, 2022 12:21 pm

The log file is telling me you need still need to install the DirectX runtimes as listed above in my earlier post. Please do so again and ensure you are running the installer as Administrator