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Connection error from PF3

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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PeterE1959
Post subject: Connection error from PF3
Posted: Tue Feb 01, 2022 5:58 am
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Joined: Thu Apr 08, 2021 5:48 am
 
Hi there, I keep getting an error message when connecting the PF3 to MSFS 2020...Here is the PF3 Debug_Monitor log....Any help is greatly appreciated. TIA

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PeterE1959
Post subject: Re: Connection error from PF3
Posted: Tue Feb 01, 2022 6:22 am
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Hi , I would like to post a screenshot of the error message but it won't let me post a screenshot..


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Dave March
Post subject: Re: Connection error from PF3
Posted: Tue Feb 01, 2022 10:55 am
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Location: Sawtry, Cambridgeshire. UK
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Yes a screenshot of the message would be good. If you're having problems attaching a screenshot just ZIP it and then attached it.

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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PeterE1959
Post subject: Re: Connection error from PF3
Posted: Tue Feb 01, 2022 1:20 pm
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Here is my screenshot of error message

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2022-02-01 08_12_21-Movies & TV.zip
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Dave March
Post subject: Re: Connection error from PF3
Posted: Tue Feb 01, 2022 3:49 pm
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Location: Sawtry, Cambridgeshire. UK
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Please download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

There is a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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