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PF3 error when trying to load a flightplan

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If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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stavka
Post subject: PF3 error when trying to load a flightplan
Posted: Tue Jan 11, 2022 1:14 pm
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Hi,
everytime when i try to load a flightplan (whatever it is) i get a FPP Error and then the runtime error 9 "subscript out of range".
Can you please help me!
I already run the PF3_Register.exe but not fixed it.
My PF3 version is the 3.13.0 on Win10 Pro 64bits.

My FFP and Log files are in attachment.

Thank You!!!

Attachments
FPP.zip
(1.9 KiB) Downloaded 55 times
Logs.zip
(1.61 MiB) Downloaded 62 times


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Dave March
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Tue Jan 11, 2022 1:28 pm
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Location: Sawtry, Cambridgeshire. UK
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Firstly I would suggest you try the following:-

Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

Then please try this:-

There is a possible issue for those using non UK English Windows Regional Settings which can cause (a) PF3 to supposedly crash and/or (b) being unable to load a flight plan, resulting in an invalid string error in the FPP log.

Required change:

Open 'Windows Settings'

Select 'Time & Language'

Select 'Language' in the left column

Select 'Administrative language settings' from the right-hand column

From the popup display (under 'Language for non-Unicode programs') select 'Change System Locale'

Unselect 'Use Unicode UTF-8 for worldwide language support' if selected

Then select 'English UK' for the 'Current System Locale'

Select 'OK' to confirm then exit Windows settings.

You 'may' have to restart Windows at this stage.

Please retry PF3 and let us know how you get on
--

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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stavka
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Tue Jan 11, 2022 1:40 pm
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Thank You so much!!!!

It was the regional country for the non-english. I had portuguese, than change to En-UK and now works perfectly!
Thanks again about your fast help and suppport ;)


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cfg023
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Wed Jan 12, 2022 1:17 pm
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Location: ETSN
 
Hi Dave,
did all things you suggested, but no improvement :(
The only thing I noticed: PFPX exported FB are partly accepted, but before the "FP Adjustment" form opens the following message apperars: frmFPAdjust (Load) - 2EE. If I try to adjust SID/STAR PF3 opens the Runtimer error "91" and hen aborts. If I leave the "FP Adjustment" form with "Abort/Close" PF3 can be connected to MSFS.

regards
Bernd

Attachments
FPP.7z
(13.83 KiB) Downloaded 54 times


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Dave March
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Wed Jan 12, 2022 1:31 pm
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Please don't add to an unrelated post as it makes it impossible for me to keep track of which issues have been addressed. Your problem is clearly nothing to do with being unable to load a flight plan.

Which version number is showing on your PF3 main screen?

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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cfg023
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Wed Jan 12, 2022 2:50 pm
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Dear Dave,
to correct your answer: all other than PFPX flightplans cannot be loaded, triggering the problems as above descripted. Why "unrelated"?
My PF3 version is 3.13.0

regards
Bernd


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Dave March
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Wed Jan 12, 2022 6:03 pm
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Surely this must be something to do with the flight planner format for those you can't load.

Perhaps you could attach a flight plan that doesn't load and I'll check it here

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


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cfg023
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Thu Jan 13, 2022 12:32 pm
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as requested the Simbrief FP that will be denied ... hope that will help ;)

regards
Bernd

Attachments
EDDFBIKF_MFS_13Jan22_Simbrief_notLoadable.7z
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Dave March
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Thu Jan 13, 2022 1:51 pm
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Location: Sawtry, Cambridgeshire. UK
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Loads here no problem

Please recreate the problem using the flight plan you attached and then let me see a screen shot of the error

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


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cfg023
Post subject: Re: PF3 error when trying to load a flightplan
Posted: Thu Jan 13, 2022 2:55 pm
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Posts: 34
Joined: Sun Nov 28, 2021 12:51 pm
Location: ETSN
 
THX Dave,
Here are the Screenshots ..
regards
Bernd

Attachments
[ attachment ]
2022-01-13 15_50_38-Greenshot.png (269.52 KiB) Viewed 1035 times
[ attachment ]
2022-01-13 15_50_32-Greenshot.png (358.09 KiB) Viewed 1035 times


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