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No Popup Window after start PF3

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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Dave March
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 11:43 am
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One thing at a time :)

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Dave March

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Hor1463
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 11:48 am
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Hi Dave, still no sound at all. Same Window in the upper left side of the screen with fast information, to fast to read.
Roland


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Dave March
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 12:41 pm
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Hor1463 wrote: *  Wed Dec 22, 2021 11:48 am
Hi Dave, still no sound at all. Same Window in the upper left side of the screen with fast information, to fast to read.
Roland
Latest log file please

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Hor1463
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 12:57 pm
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Here it is

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debug_monitor.7z
(139.91 KiB) Downloaded 127 times


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Dave March
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 1:41 pm
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It appears you have some system DirectX files missing so would suggest the following:

Download the Microsoft DirectX for Managed Code Runtimes, using the following link:-

http://www.ocs-support.co.uk/downloads/ ... ntimes.zip

Once downloaded you need to unzip the content into a temporary folder anywhere on your system, then run the downloaded EXE. You will be prompted for a location to copy the extracted files into, so just choose the same temp folder.

Once that's done go into the temp folder and right-click the 'DXSetup.exe' program and then select 'Run as Administrator'

This will NOT alter any of your currently installed DirectX files but merely installs any missing runtimes in parallel
Once the DirectX Runtimes are installed please try running PF3 again and connecting to FS and let me know what happens. You can also delete the downloaded runtimes and temp folder if you wish

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
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Hor1463
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 2:46 pm
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Sorry, same situation. First window that the programm has been loaded, then I press 0, after that came the clearance, but no sound.
Roland

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Hor1463
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 2:51 pm
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Here a picture

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Dave March
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 3:07 pm
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I'm sorry to say it looks like you have not installed the runtimes correctly. Did you right-click on the installer and select 'Run as Administrator' ?

Please try again

This is the message from the log file
Quote:
error: -2147024894 - Could not load file or assembly 'Microsoft.DirectX.DirectSound, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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Hor1463
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 3:25 pm
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Hi, I have do it again, I run the exe as Administrator and than there is a window where I have to tell in which folder I will exctract it. Is the folder equal?
Roland


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Hor1463
Post subject: Re: No Popup Window after start PF3
Posted: Wed Dec 22, 2021 3:29 pm
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No I run the DXSetup exe and the programm tell me that all is installed. I will start the PC again and tell you what happend.
Roland


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