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If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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mhazy
Post subject: no files
Posted: Fri Jul 09, 2021 8:42 pm
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hi
just bought pf3 been to download see a zip file open it nothing inside!!
no files nothing
any help please
mike


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Dave March
Post subject: Re: no files
Posted: Fri Jul 09, 2021 9:41 pm
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Is the zip file showing a size of zero bytes?

There's nothing wrong with the zip file, it's a base installer and hasn't changed since 2016 so the problem is at your end I would think.

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Email: dmarch@oncourse-software.co.uk

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mhazy
Post subject: Re: no files
Posted: Fri Jul 09, 2021 10:22 pm
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hi
heres what i get

email from you with download info pf3download Not printed rest)
then click on download link
come up with zip file pf3 full install etc
click on download
use win rar and win zip to open
get this message

"this archive/split-archive may be corrupted or have missing parts we are unable to open or convert it"

any ideas as cant do anything

demo downloaded fine by the way
mike


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mhazy
Post subject: Re: no files
Posted: Fri Jul 09, 2021 10:31 pm
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just tried again in winrar
message is
the archive is either in unknownformat or damaged
Mike
ps file is showing 0 bytes


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Dave Leesley
Post subject: Re: no files
Posted: Fri Jul 09, 2021 10:40 pm
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Joined: Fri May 22, 2009 8:27 pm
Location: Yorkshire
 
Turn off your Anti Virus and Firewall and then retry the download again..nothing wrong with the download package.

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mhazy
Post subject: Re: no files
Posted: Sat Jul 10, 2021 12:31 am
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Posts: 24
Joined: Wed Feb 18, 2015 10:03 pm
 
Hi
no success
turned of all firewall etc in malwarebytes so nothing on and everything in firewalls etc in windows
still same problem
error
the archive is either in unknownformat or damaged

ive downloaded firefox browser no luck

winrar
7zip
firefox
all zip files and extracted perfect

just cant think what is causung it very strange and very frustrating

is there any other way i can download?
Mike


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mhazy
Post subject: Re: no files
Posted: Sat Jul 10, 2021 12:56 am
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Posts: 24
Joined: Wed Feb 18, 2015 10:03 pm
 
hi
just tried on my other pc
same results
please try and sort something out for me
many thanks
mike


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johnhinson
Post subject: Re: no files
Posted: Sat Jul 10, 2021 2:56 am
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Joined: Fri Dec 03, 2010 2:54 pm
 
Try here:
https://ticswipe.com/fix-the-archive-is ... or-damaged

or try a different Zip software.

John

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Dave March
Post subject: Re: RE: Re: no files
Posted: Sat Jul 10, 2021 6:26 am
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Posts: 6095
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
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mhazy wrote:
hi
just tried on my other pc
same results
please try and sort something out for me
many thanks
mike
Please email me direct and I'll get another link for you

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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mhazy
Post subject: Re: no files
Posted: Sat Jul 10, 2021 2:13 pm
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Posts: 24
Joined: Wed Feb 18, 2015 10:03 pm
 
hi
all sorted many thanks dave


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