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Intro and problem with the demo

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If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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AAL8657
Post subject: Intro and problem with the demo
Posted: Thu Jul 30, 2020 5:48 am
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Hello to all,
My name is Darrell Bowles and I am a blind flight simmer. I am a part of a community that has really taken up the idea of using PF3, and Pro ATCX gives us issues sometimes. However, I am having a problem.
I want to try out the demo, and I have a created a flight plan that is less than 200 miles. It is from KTYS to KBNA. I am able to select the flight plan without a problem, but when I click connect FS, an error window appears, and I'm asked to send an email. When I click on send the email, I am told that the connection timed out. I have no idea how to fix this.
Thanks so much for your help,
Darrell


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Dave March
Post subject: Re: Intro and problem with the demo
Posted: Thu Jul 30, 2020 7:11 am
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Do you have the latest version of FSUIPC installed? Could you zip and attach a screen shot of the error message please,,?

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Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
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AAL8657
Post subject: Re: Intro and problem with the demo
Posted: Thu Jul 30, 2020 4:53 pm
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Hello,
I could probably get you a screen shot posted, but it will have to be in a few hours.
Also, I do have FSUI PC installed v 6 as a matter of fact.
dmarch wrote: *  Thu Jul 30, 2020 7:11 am
Do you have the latest version of FSUIPC installed? Could you zip and attach a screen shot of the error message please,,?

Sent from my mobile using Tapatalk


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AAL8657
Post subject: Re: Intro and problem with the demo
Posted: Thu Jul 30, 2020 8:41 pm
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Hello, I have the screen shot as requested! I hope it helps!
AAL8657 wrote: *  Thu Jul 30, 2020 4:53 pm
Hello,
I could probably get you a screen shot posted, but it will have to be in a few hours.
Also, I do have FSUI PC installed v 6 as a matter of fact.
dmarch wrote: *  Thu Jul 30, 2020 7:11 am
Do you have the latest version of FSUIPC installed? Could you zip and attach a screen shot of the error message please,,?

Sent from my mobile using Tapatalk

Attachments
[ attachment ]
Screenshot that was asked for
PF3 error.png (3.53 KiB) Viewed 1543 times


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Dave March
Post subject: Re: Intro and problem with the demo
Posted: Fri Jul 31, 2020 11:57 am
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Location: Sawtry, Cambridgeshire. UK
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I can't actually see that screen shot. I did suggest you ZIP and attach it. Anyway, let's try something different. Could you please ZIP and attach all the logs files from your PF3\Logs folder

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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AAL8657
Post subject: Re: Intro and problem with the demo
Posted: Fri Jul 31, 2020 11:24 pm
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I apologize for you not being able to read the screenshot clearly. I am totally blind and am using a screen reader to not only do my flights, but to use the computer. I will upload the zip file for you.
dmarch wrote: *  Fri Jul 31, 2020 11:57 am
I can't actually see that screen shot. I did suggest you ZIP and attach it. Anyway, let's try something different. Could you please ZIP and attach all the logs files from your PF3\Logs folder

Attachments
Logs.zip
The zip file you requested
(86.29 KiB) Downloaded 100 times


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Dave March
Post subject: Re: Intro and problem with the demo
Posted: Sat Aug 01, 2020 10:14 am
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Location: Sawtry, Cambridgeshire. UK
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Ah, okay, according to the log you need to download and install Microsoft's DirectX for Managed Code Runtimes. You can use the following link

https://www.microsoft.com/en-gb/downloa ... x?id=15478

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


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