OnCourse Software

Bought and downloaded voice set but when I attempt to install ....copying and pasting the serial no. it tells me it is incorrect. the E-mail address is correct as they have sent me the no.!!!!!! What's next!!!!!

Who is they as there are a few places you can buy the Voice pack from? it really should be them you are asking about a key that doesn't work, not Dave as far as I know. You should also make sure that you are not adding a space at the beginning or end of the key by mistake when you paste it, I know I've done it a couple of times with various installers.

Andydigital wrote:

Who is they as there are a few places you can buy the Voice pack from? it really should be them you are asking about a key that doesn't work, not Dave as far as I know. You should also make sure that you are not adding a space at the beginning or end of the key by mistake when you paste it, I know I've done it a couple of times with various installers.

Andy...it's not the space problem....supplier was Aerosoft download shop...had no result from them yet...will let you know.
Thanks Nev

nevd123 wrote:

Andydigital wrote:

Who is they as there are a few places you can buy the Voice pack from? it really should be them you are asking about a key that doesn't work, not Dave as far as I know. You should also make sure that you are not adding a space at the beginning or end of the key by mistake when you paste it, I know I've done it a couple of times with various installers.

Andy...it's not the space problem....supplier was Aerosoft download shop...had no result from them yet...will let you know.
Thanks Nev

My error.........a lower case error in my E-mail address

Good news, glad you got it sorted.