OnCourse Software

Welcome to our Product Support Forums

PF3 will not load

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

Post Reply   Page 2 of 2  [ 18 posts ]
Jump to page « 1 2
Author Message
Dave March
Post subject: Re: PF3 will not load
Posted: Fri Oct 15, 2021 2:19 pm
Site Admin
Offline
 
Posts: 6123
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Do you use Teamviewer? I think I need to have a look at your system

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
tankieboy
Post subject: Re: PF3 will not load
Posted: Fri Oct 15, 2021 3:18 pm
Offline
 
Posts: 20
Joined: Fri Oct 15, 2021 8:13 am
 
No idea what Teamviewer is. Why do you want to look at my system? What does that involve?


Top
Profile Quote
Dave March
Post subject: Re: PF3 will not load
Posted: Fri Oct 15, 2021 3:42 pm
Site Admin
Offline
 
Posts: 6123
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Teamviewer is a remote connection program that allows me to check your system as if I were sitting next to your pc. Whilst doing so you are able to see everything I'm doing and can disconnect the connection at any time. You can check it out on www.teamviewer.com

You obviously have 'something' amiss that's preventing the installation from completing. It's very difficult, if not impossible, for me to even begin to understand what the issue could be without seeing your system but if I were able to 'see' the installer at work and then check what is and isn't in place I 'may' be able to fathom what the problem is.

Obviously if you're uncomfortable with me connecting remotely, which is quite understandable' I'm not too sure what else I can do.

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
tankieboy
Post subject: Re: PF3 will not load
Posted: Fri Oct 15, 2021 4:28 pm
Offline
 
Posts: 20
Joined: Fri Oct 15, 2021 8:13 am
 
Teamviewer is all setup :)


Top
Profile Quote
Dave March
Post subject: Re: PF3 will not load
Posted: Fri Oct 15, 2021 4:51 pm
Site Admin
Offline
 
Posts: 6123
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Great, I'll be free to check things out at 19:00 Zulu if that's convenient for you?

If so, just email me direct with your connect ID and PW

DON'T POST THOSE DETAILS HERE

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
tankieboy
Post subject: Re: PF3 will not load
Posted: Fri Oct 15, 2021 4:53 pm
Offline
 
Posts: 20
Joined: Fri Oct 15, 2021 8:13 am
 
Trying on my D:Drive and it looks like it's taking longer to unpack the .wav files


Top
Profile Quote
tankieboy
Post subject: Re: PF3 will not load
Posted: Fri Oct 15, 2021 5:15 pm
Offline
 
Posts: 20
Joined: Fri Oct 15, 2021 8:13 am
 
[ attachment ]
Untitled.jpg (300.04 KiB) Viewed 2273 times
FML!

Attachments
[ attachment ]
Untitled.jpg (20.52 KiB) Viewed 2274 times


Top
Profile Quote
Dave March
Post subject: Re: PF3 will not load
Posted: Fri Oct 15, 2021 5:43 pm
Site Admin
Offline
 
Posts: 6123
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Okay, please email me your activation code so I can reset your account... looks like you may have found a workaround

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
Display: Sort by: Direction:
Post Reply   Page 2 of 2  [ 18 posts ]
Return to “PF3-ATC at its best” | Jump to page « 1 2
Jump to: