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PostPosted: Thu Jul 30, 2020 5:48 am 
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Joined: Thu Jul 30, 2020 5:43 am
Posts: 4
Hello to all,
My name is Darrell Bowles and I am a blind flight simmer. I am a part of a community that has really taken up the idea of using PF3, and Pro ATCX gives us issues sometimes. However, I am having a problem.
I want to try out the demo, and I have a created a flight plan that is less than 200 miles. It is from KTYS to KBNA. I am able to select the flight plan without a problem, but when I click connect FS, an error window appears, and I'm asked to send an email. When I click on send the email, I am told that the connection timed out. I have no idea how to fix this.
Thanks so much for your help,
Darrell


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PostPosted: Thu Jul 30, 2020 7:11 am 
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Joined: Mon May 18, 2009 6:22 pm
Posts: 3813
Do you have the latest version of FSUIPC installed? Could you zip and attach a screen shot of the error message please,,?

Sent from my mobile using Tapatalk


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Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

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PostPosted: Thu Jul 30, 2020 4:53 pm 
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Joined: Thu Jul 30, 2020 5:43 am
Posts: 4
Hello,
I could probably get you a screen shot posted, but it will have to be in a few hours.
Also, I do have FSUI PC installed v 6 as a matter of fact.
Quote:
Do you have the latest version of FSUIPC installed? Could you zip and attach a screen shot of the error message please,,?

Sent from my mobile using Tapatalk


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PostPosted: Thu Jul 30, 2020 8:41 pm 
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Joined: Thu Jul 30, 2020 5:43 am
Posts: 4
Hello, I have the screen shot as requested! I hope it helps!
Quote:
Hello,
I could probably get you a screen shot posted, but it will have to be in a few hours.
Also, I do have FSUI PC installed v 6 as a matter of fact.
Quote:
Do you have the latest version of FSUIPC installed? Could you zip and attach a screen shot of the error message please,,?

Sent from my mobile using Tapatalk


Attachments:
File comment: Screenshot that was asked for
PF3 error.png
PF3 error.png [ 3.53 KiB | Viewed 79 times ]
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PostPosted: Fri Jul 31, 2020 11:57 am 
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Joined: Mon May 18, 2009 6:22 pm
Posts: 3813
I can't actually see that screen shot. I did suggest you ZIP and attach it. Anyway, let's try something different. Could you please ZIP and attach all the logs files from your PF3\Logs folder

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

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PostPosted: Fri Jul 31, 2020 11:24 pm 
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Joined: Thu Jul 30, 2020 5:43 am
Posts: 4
I apologize for you not being able to read the screenshot clearly. I am totally blind and am using a screen reader to not only do my flights, but to use the computer. I will upload the zip file for you.
Quote:
I can't actually see that screen shot. I did suggest you ZIP and attach it. Anyway, let's try something different. Could you please ZIP and attach all the logs files from your PF3\Logs folder


Attachments:
File comment: The zip file you requested
Logs.zip [86.29 KiB]
Downloaded 4 times
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PostPosted: Sat Aug 01, 2020 10:14 am 
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Joined: Mon May 18, 2009 6:22 pm
Posts: 3813
Ah, okay, according to the log you need to download and install Microsoft's DirectX for Managed Code Runtimes. You can use the following link

https://www.microsoft.com/en-gb/downloa ... x?id=15478

_________________
Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

Image


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