OnCourse Software

Welcome to our Product Support Forums

Could it be a PF3 induced CTD?

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

Post Reply   Page 1 of 1  [ 7 posts ]
Author Message
Kingfosco
Post subject: Could it be a PF3 induced CTD?
Posted: Sat May 23, 2020 3:34 am
Offline
 
Posts: 8
Joined: Sat May 23, 2020 3:10 am
 
Hello,

first of all congratulations for this great piece of software.

I have a problem with P3D crashing more or less at the same location (got three CTDs, it quits immediately without alert and event viewer shows ntdll.dll as the problematic module).
Could you please compare these two logs and tell me if the problem is the waypoint "XXX" between waypoints "BATAR" and "OGAKO"?

Thank you in advance.


Alessandro Panzacchi

Attachments
Debug.zip
(8.47 MiB) Downloaded 144 times


Top
Profile Quote
Dan77
Post subject: Re: Could it be a PF3 induced CTD?
Posted: Sat May 23, 2020 3:57 pm
Offline
 
Posts: 766
Joined: Sun May 05, 2013 2:22 am
 
It looks like PF3 crashed because FS crashed and I'm not sure why. One thing I would try is repeating the flight using Original Control Sectors rather than Extended. On the page where you select the flight plan to load, select Original Control Sectors at lower right. I'm not sure this is the problem but I have had similar crashes at a particular point in a flight and using Original sectors has sometimes fixed it.

_________________

Dan

[ img ]


Top
Profile Quote
Kingfosco
Post subject: Re: Could it be a PF3 induced CTD?
Posted: Sat May 23, 2020 4:57 pm
Offline
 
Posts: 8
Joined: Sat May 23, 2020 3:10 am
 
Thank you Dan77. I'm currently flying the same route without ATC hoping to reach my destination. I'll update you about the outcome.

Alessandro


Top
Profile Quote
Dave March
Post subject: Re: Could it be a PF3 induced CTD?
Posted: Sun May 24, 2020 11:30 am
Site Admin
Offline
 
Posts: 6121
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Just a small correction to Dan's comments. :o PF3 did NOT crash on either occasion. :D FS either crashed or you shut it down without first disconnecting PF3(same thing to PF3). The first time PF3 displayed a nice error window and invited you to send in the relevant logs. This was due to FS presumably hanging and PF3 was unable to read the data it needed at that particular time. The second time FS simply disappeared so PF3 did not report an error as such but just said, oh well, FS has gone so I'm shutting down. PF3 logs were updated accordingly both times before it shut down itself.

Now, I would never say it's impossible, but I would say it's really, really, really, very unlikely that PF3 could cause FS to crash. We do not interact with FS directly and only do so via FSUIPC, using the various published memory offsets available.

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
Kingfosco
Post subject: Re: Could it be a PF3 induced CTD?
Posted: Sun May 24, 2020 12:01 pm
Offline
 
Posts: 8
Joined: Sat May 23, 2020 3:10 am
 
Hello Dave, thank you for the clarification. I used PF3 for more than 2,000 hours and this is the first time I had to fly without it to complete a flight. Can't say if I've been lucky or it was indeed that frequency change that triggered the ntdll.dll crash, but I can say that PF3 is surely a great way to fly 8-) .
Speaking about control sectors, may I ask you if it's safer to set "Original" instead of "Extended"?

Many thanks.

Alessandro


Top
Profile Quote
Dave March
Post subject: Re: Could it be a PF3 induced CTD?
Posted: Sun May 24, 2020 12:42 pm
Site Admin
Offline
 
Posts: 6121
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Kingfosco wrote: *  Sun May 24, 2020 12:01 pm
Speaking about control sectors, may I ask you if it's safer to set "Original" instead of "Extended"?
I don't believe one is safer than the other. The "Extended' ones haven't been in use as long as the originals so there's always a chance they may be some irregularities.

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

[ img ]


Top
Profile Quote
Kingfosco
Post subject: Re: Could it be a PF3 induced CTD?
Posted: Thu May 28, 2020 10:56 pm
Offline
 
Posts: 8
Joined: Sat May 23, 2020 3:10 am
 
Roger, thank you.
Keep up the great work!

Alessandro


Top
Profile Quote
Display: Sort by: Direction:
Post Reply   Page 1 of 1  [ 7 posts ]
Return to “PF3-ATC at its best”
Jump to: