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PF3 hanging

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If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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dwblues33
Post subject: PF3 hanging
Posted: Tue Dec 03, 2019 8:26 am
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Joined: Sun Apr 09, 2017 12:29 pm
 
Hello
I've had a great couple trouble free years with pf3. I get through clearance delivery, take off clearance then, when I contact ground for taxi and runway assignments. I get [call sign} "standby", then it repeats "standby" agin. Then nothing. PF3 doesn't crash. It just hangs like it is waiting for a reply. I use CP mode 2 so the replies are all automatic. The only thing that has changed is I installed PMDG's NGXu.

I did multiple flight after installing the NGXu without issue. This just started last night. Do ya think adding a livery to the ngxu could've broke something?

Any help would be appreciated.
Thank you

David Warner
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Dave March
Post subject: Re: PF3 hanging
Posted: Tue Dec 03, 2019 11:01 am
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The only chance we have of helping is if you attach the debug_monitor.log file from your PF3/Logs folder. So, if the last flight you did had the problem please add the file. If not then recreate the problem then attach the log.

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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dwblues33
Post subject: Re: PF3 hanging
Posted: Wed Dec 04, 2019 2:37 am
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Firstly, sorry about my first post not being very informative. It was a long night of troubleshooting and I was pretty tired. I thought I attached the log but I guess something happened. I'm going to reinstall the NGXu because I know something isn't right. I get the same reg placard in every livery.
I'm not sure this log will be of any use because I couldn't reconnect to the the sim due to "out of hotkey spaces"? or something like that. So, this may be useless.

I'm going to do some testing right now. If I have more trouble I will definitely save the log.

Thank you

Edit: When I try to upload log I get "The extension log is not allowed" So here's the content below.

12/3/2019 12:27:55 AM: 3-9-0
12/3/2019 12:27:55 AM: Stack reference: 1
12/3/2019 12:27:55 AM: Stack reference: 2
12/3/2019 12:27:55 AM: Stack reference: 3
12/3/2019 12:27:56 AM: Stack reference: 4
12/3/2019 12:27:56 AM: Stack reference: 10
12/3/2019 12:27:56 AM: Stack reference: 14
12/3/2019 12:27:56 AM: Stack reference: 63
12/3/2019 12:27:56 AM: Stack reference: 64
12/3/2019 12:27:56 AM: Stack reference: 65
12/3/2019 12:27:56 AM: Stack reference: 66
12/3/2019 12:27:56 AM: Stack reference: 70
12/3/2019 12:27:56 AM: Stack reference: 75 - 2263
12/3/2019 12:27:56 AM: Stack reference: 71 - 2263 - 0
12/3/2019 12:27:56 AM: Stack reference: 73
12/3/2019 12:27:56 AM: Stack reference: 70
12/3/2019 12:27:56 AM: Stack reference: 75 - 5265
12/3/2019 12:27:56 AM: Stack reference: 71 - 5265 - 0
12/3/2019 12:27:56 AM: Stack reference: 74 - 5265
12/3/2019 12:27:56 AM: Stack reference: 67
12/3/2019 12:27:56 AM: Stack reference: 69 -
12/3/2019 12:27:56 AM: Stack reference: 70
12/3/2019 12:27:56 AM: Stack reference: 75 - 1456
12/3/2019 12:27:56 AM: Stack reference: 71 - 1456 - 5265
12/3/2019 12:27:56 AM: Stack reference: 74 - 1456
12/3/2019 12:27:56 AM: Stack reference: 68
12/3/2019 12:27:56 AM: Stack reference: 16
12/3/2019 12:27:56 AM: Stack reference: 17
12/3/2019 12:27:56 AM: Stack reference: 18
12/3/2019 12:27:56 AM: Stack reference: 19
12/3/2019 12:27:56 AM: Stack reference: 20
12/3/2019 12:27:56 AM: Stack reference: 21
12/3/2019 12:27:56 AM: Stack reference: 22
12/3/2019 12:27:56 AM: Stack reference: 23
12/3/2019 12:27:56 AM: Stack reference: 24
12/3/2019 12:27:56 AM: Stack reference: 25
12/3/2019 12:27:56 AM: Stack reference: 26
12/3/2019 12:27:56 AM: Stack reference: 27
12/3/2019 12:27:56 AM: Stack reference: 28
12/3/2019 12:27:56 AM: Stack reference: 29
12/3/2019 12:27:56 AM: Stack reference: 30
12/3/2019 12:27:56 AM: Stack reference: 31
12/3/2019 12:27:56 AM: Stack reference: 32
12/3/2019 12:27:56 AM: Stack reference: 33
12/3/2019 12:27:56 AM: Stack reference: 34
12/3/2019 12:27:56 AM: Stack reference: 35
12/3/2019 12:27:56 AM: Stack reference: 36
12/3/2019 12:27:56 AM: Stack reference: 37
12/3/2019 12:27:56 AM: Stack reference: 38
12/3/2019 12:27:56 AM: Stack reference: 39
12/3/2019 12:27:56 AM: Stack reference: 40
12/3/2019 12:27:56 AM: Stack reference: 41
12/3/2019 12:27:56 AM: Stack reference: 11
12/3/2019 12:27:56 AM: Stack reference: 12 - 53 - File not found - 120 - False
12/3/2019 12:27:56 AM: Stack reference: 52
12/3/2019 12:27:56 AM: Stack reference: 12 - 53 - File not found - 1120 - False
12/3/2019 12:27:56 AM: Stack reference: 12 - 53 - File not found - 1630 - False
12/3/2019 12:27:56 AM: Stack reference: 62
12/3/2019 12:27:56 AM: Stack reference: 54
12/3/2019 12:27:56 AM: Stack reference: 5
12/3/2019 12:27:56 AM: Stack reference: 14
12/3/2019 12:27:56 AM: Stack reference: 15
12/3/2019 12:27:56 AM: Stack reference: 42
12/3/2019 12:27:56 AM: Stack reference: 43
12/3/2019 12:27:56 AM: Stack reference: 6
12/3/2019 12:27:56 AM: Stack reference: 7
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dwblues33
Post subject: Re: PF3 hanging
Posted: Wed Dec 04, 2019 3:28 am
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I just tried again and the same thing happened. Log is as following:

12/3/2019 7:17:28 PM: 3-9-0
12/3/2019 7:17:28 PM: Stack reference: 1
12/3/2019 7:17:28 PM: Stack reference: 2
12/3/2019 7:17:28 PM: Stack reference: 3
12/3/2019 7:17:29 PM: Stack reference: 4
12/3/2019 7:17:29 PM: Stack reference: 10
12/3/2019 7:17:29 PM: Stack reference: 14
12/3/2019 7:17:29 PM: Stack reference: 63
12/3/2019 7:17:29 PM: Stack reference: 64
12/3/2019 7:17:29 PM: Stack reference: 65
12/3/2019 7:17:29 PM: Stack reference: 66
12/3/2019 7:17:29 PM: Stack reference: 70
12/3/2019 7:17:29 PM: Stack reference: 75 - 2144
12/3/2019 7:17:29 PM: Stack reference: 71 - 2144 - 0
12/3/2019 7:17:29 PM: Stack reference: 73
12/3/2019 7:17:29 PM: Stack reference: 70
12/3/2019 7:17:29 PM: Stack reference: 75 - 2246
12/3/2019 7:17:29 PM: Stack reference: 71 - 2246 - 0
12/3/2019 7:17:29 PM: Stack reference: 73
12/3/2019 7:17:29 PM: Stack reference: 70
12/3/2019 7:17:29 PM: Stack reference: 75 - 5435
12/3/2019 7:17:29 PM: Stack reference: 71 - 5435 - 0
12/3/2019 7:17:29 PM: Stack reference: 74 - 5435
12/3/2019 7:17:29 PM: Stack reference: 67
12/3/2019 7:17:29 PM: Stack reference: 69 -
12/3/2019 7:17:29 PM: Stack reference: 70
12/3/2019 7:17:29 PM: Stack reference: 75 - 5252
12/3/2019 7:17:29 PM: Stack reference: 71 - 5252 - 5435
12/3/2019 7:17:29 PM: Stack reference: 74 - 5252
12/3/2019 7:17:29 PM: Stack reference: 68
12/3/2019 7:17:29 PM: Stack reference: 16
12/3/2019 7:17:29 PM: Stack reference: 17
12/3/2019 7:17:29 PM: Stack reference: 18
12/3/2019 7:17:29 PM: Stack reference: 19
12/3/2019 7:17:29 PM: Stack reference: 20
12/3/2019 7:17:29 PM: Stack reference: 21
12/3/2019 7:17:29 PM: Stack reference: 22
12/3/2019 7:17:29 PM: Stack reference: 23
12/3/2019 7:17:29 PM: Stack reference: 24
12/3/2019 7:17:29 PM: Stack reference: 25
12/3/2019 7:17:29 PM: Stack reference: 26
12/3/2019 7:17:29 PM: Stack reference: 27
12/3/2019 7:17:29 PM: Stack reference: 28
12/3/2019 7:17:29 PM: Stack reference: 29
12/3/2019 7:17:29 PM: Stack reference: 30
12/3/2019 7:17:29 PM: Stack reference: 31
12/3/2019 7:17:29 PM: Stack reference: 32
12/3/2019 7:17:29 PM: Stack reference: 33
12/3/2019 7:17:29 PM: Stack reference: 34
12/3/2019 7:17:29 PM: Stack reference: 35
12/3/2019 7:17:29 PM: Stack reference: 36
12/3/2019 7:17:30 PM: Stack reference: 37
12/3/2019 7:17:30 PM: Stack reference: 38
12/3/2019 7:17:30 PM: Stack reference: 39
12/3/2019 7:17:30 PM: Stack reference: 40
12/3/2019 7:17:30 PM: Stack reference: 41
12/3/2019 7:17:30 PM: Stack reference: 11
12/3/2019 7:17:30 PM: Stack reference: 12 - 53 - File not found - 120 - False
12/3/2019 7:17:30 PM: Stack reference: 52
12/3/2019 7:17:30 PM: Stack reference: 12 - 53 - File not found - 1120 - False
12/3/2019 7:17:30 PM: Stack reference: 12 - 53 - File not found - 1630 - False
12/3/2019 7:17:30 PM: Stack reference: 62
12/3/2019 7:17:30 PM: Stack reference: 54
12/3/2019 7:17:30 PM: Stack reference: 5
12/3/2019 7:17:30 PM: Stack reference: 14
12/3/2019 7:17:30 PM: Stack reference: 15
12/3/2019 7:17:30 PM: Stack reference: 42
12/3/2019 7:17:30 PM: Stack reference: 43
12/3/2019 7:17:30 PM: Stack reference: 6
12/3/2019 7:17:30 PM: Stack reference: 7
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dwblues33
Post subject: Re: PF3 hanging
Posted: Wed Dec 04, 2019 4:15 am
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Okay, I think it may be a PMDG thing. I loaded the FSLA320 and PF3 works as usual. I loaded the NGXu and PF3 times out. I will submit a ticket with PMDG i guess, weird.

Unless of course the logs tell you otherwise.
Thanks again
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Dan77
Post subject: Re: PF3 hanging
Posted: Wed Dec 04, 2019 4:46 am
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dwblues33 wrote: *  Wed Dec 04, 2019 2:37 am
When I try to upload log I get "The extension log is not allowed"
You need to zip the file before it is attached.

_________________

Dan

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Dave March
Post subject: Re: PF3 hanging
Posted: Wed Dec 04, 2019 7:25 am
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In addition too Dan's post the log you added is incorrect, please reread my earlier post

Sent from my mobile using Tapatalk

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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dwblues33
Post subject: Re: PF3 hanging
Posted: Wed Dec 04, 2019 9:38 am
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dmarch wrote: *  Wed Dec 04, 2019 7:25 am
In addition too Dan's post the lift you added is incorrect, please reread my earlier post

Sent from my mobile using Tapatalk
Got ya! I will try using the PMDG NGXu tomorrow night and send the proper file if it does hang.
I did a flight tonight with the A320 and all was well.

Thank you
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dwblues33
Post subject: Re: PF3 hanging
Posted: Thu Dec 05, 2019 4:26 am
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Posts: 15
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Here is the debug file. So far no joy from PMDG.

Attachments
debug_monitor.zip
(22.94 KiB) Downloaded 125 times


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Dave March
Post subject: Re: PF3 hanging
Posted: Fri Dec 06, 2019 10:55 am
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The only thing I can see wrong in this log is you clicked on 'disconnect' several seconds after requesting taxi instructions. If you don't think you did then you must have a mouse macro or something similar messing with things

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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