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First time install

PLEASE NOTE:

If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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Turambar
Post subject: First time install
Posted: Wed Oct 03, 2018 1:11 pm
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Posts: 1
Joined: Wed Oct 03, 2018 1:05 pm
 
Hi,
I just obtained PF3 after a few days of using the demo. I think it's a great addon to my FS. Unfortunately when I wanted to launch the program for the first time I got an error message saying 'Your voice set installation is not complete (...) PF3 is unable to continue..' You'll find a copy of this message in the attachment.
Maybe you can be of any help to solve this problem?

Thanks!,

KR Turambar
The Netherlands

Attachments
[ attachment ]
PF3 error.JPG (49.34 KiB) Viewed 1864 times


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Dave March
Post subject: Re: First time install
Posted: Wed Oct 03, 2018 2:06 pm
Site Admin
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Posts: 6095
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Sounds like your install didn't complete properly. Please reinstall and ensure you stop ALL other programs, especially your anti virus and any other security type programs you might have during the install. Also ensure you install and run as admin.

Once installed please validate the install (options #2, then select 'validate your PF3 installation'). Then zip and attach the resulting log file which you will find in the PF3\Logs folder named PF3_Validate.log

_________________

Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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