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 Post subject: First time install
PostPosted: Wed Oct 03, 2018 1:11 pm 
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Joined: Wed Oct 03, 2018 1:05 pm
Posts: 1
Hi,
I just obtained PF3 after a few days of using the demo. I think it's a great addon to my FS. Unfortunately when I wanted to launch the program for the first time I got an error message saying 'Your voice set installation is not complete (...) PF3 is unable to continue..' You'll find a copy of this message in the attachment.
Maybe you can be of any help to solve this problem?

Thanks!,

KR Turambar
The Netherlands


Attachments:
PF3 error.JPG
PF3 error.JPG [ 49.34 KiB | Viewed 94 times ]
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 Post subject: Re: First time install
PostPosted: Wed Oct 03, 2018 2:06 pm 
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Site Admin

Joined: Mon May 18, 2009 6:22 pm
Posts: 3524
Sounds like your install didn't complete properly. Please reinstall and ensure you stop ALL other programs, especially your anti virus and any other security type programs you might have during the install. Also ensure you install and run as admin.

Once installed please validate the install (options #2, then select 'validate your PF3 installation'). Then zip and attach the resulting log file which you will find in the PF3\Logs folder named PF3_Validate.log

_________________
Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

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