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 Post subject: I can't deactivate
PostPosted: Fri Jun 08, 2018 3:00 am 
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Joined: Sat Jun 24, 2017 2:50 am
Posts: 27
I've just installed an SSD to my laptop (which replaces the DVD drive), and now I have two drives. When I went back to the HDD with Windows, I entered PF3 and tried to deactivate prior to uninstall (and reinstall from the SSD with Windows). However, as soon as I deactivate and confirm , I'm prompted for the activation key and password, and thus, PF3 ends up re-activated. How can deactivate for installing from the correct OS? I've deactivated/uninstalled all other activation-sensitive addons...


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 Post subject: Re: I can't deactivate
PostPosted: Fri Jun 08, 2018 10:15 am 
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Site Admin

Joined: Mon May 18, 2009 6:22 pm
Posts: 3525
PF3 does not ask for your activation code during deactivation, only your password. After deactivating PF3 it will ask for your activation code the next time you try to run it. If, for some unknown reason, your PF3 is restarting after deactivation (can't imagine how) simply hit 'cancel'. Your PF3 will be deactivated.

Any other problem with this please email me direct and include a link to this post and your activation code

_________________
Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

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 Post subject: Re: I can't deactivate
PostPosted: Tue Jun 12, 2018 12:03 am 
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Joined: Sat Jun 24, 2017 2:50 am
Posts: 27
Thanks a lot, Dave. After your reply, I was able to reinstall in my new drive configuration (SSD+HDD). Now it works with no issues.


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