OnCourse Software

Welcome to our Product Support Forums
It is currently Mon Nov 19, 2018 1:41 am

All times are UTC+01:00




Post new topic  Reply to topic  [ 2 posts ] 
Author Message
PostPosted: Wed Dec 21, 2016 10:51 pm 
Offline

Joined: Sat Aug 27, 2016 11:19 pm
Posts: 18
I activated the software once the same day that I purchased the software. After running PF3 dozens of times since then today I ran PF3 and was prompted to re-register - so I did.  To my disappointment I was told that I have attempted to register the software too many times and the program has been locked for 30 DAYS??? :oops:  To add insult to injury I was told to explain why I had activated the software so many times.  Needless to say I'm pretty angry at not only being stopped from using my software, but being told that I have done something which I have not.

SO - I have emailed my information to you for remediation, can you reset my software immediately? I don't want to explain myself any further so if there is still doubt regarding my honesty feel free to issue a refund instead.

Thanks,

Mike Toussaint


Top
   
PostPosted: Wed Dec 21, 2016 11:55 pm 
Offline
Site Admin

Joined: Mon May 18, 2009 6:22 pm
Posts: 3493
I have replied to your email and reset your license... my guess is something changed on your system... possibly an upgrade to Win10?

Sorry if there's been a delay but the chances of getting an 'immediate' response is quite slim, as there is only one person who can handle these situations and that's me.

_________________
Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

Without a log it didn't happen!

Image


Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 2 posts ] 

All times are UTC+01:00


Who is online

Users browsing this forum: Bing [Bot] and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Limited