OnCourse Software
http://www.ocs-support.co.uk/forums/

Activated too many times? Only activated ONCE.
http://www.ocs-support.co.uk/forums/viewtopic.php?t=2372
Page 1 of 1
Author:  Mike T [ Wed Dec 21, 2016 9:51 pm ]
Post subject:  Activated too many times? Only activated ONCE.

I activated the software once the same day that I purchased the software. After running PF3 dozens of times since then today I ran PF3 and was prompted to re-register - so I did.  To my disappointment I was told that I have attempted to register the software too many times and the program has been locked for 30 DAYS??? :oops:  To add insult to injury I was told to explain why I had activated the software so many times.  Needless to say I'm pretty angry at not only being stopped from using my software, but being told that I have done something which I have not.

SO - I have emailed my information to you for remediation, can you reset my software immediately? I don't want to explain myself any further so if there is still doubt regarding my honesty feel free to issue a refund instead.

Thanks,

Mike Toussaint

Author:  Dave March [ Wed Dec 21, 2016 10:55 pm ]
Post subject:  Re: Activated too many times? Only activated ONCE.

I have replied to your email and reset your license... my guess is something changed on your system... possibly an upgrade to Win10?

Sorry if there's been a delay but the chances of getting an 'immediate' response is quite slim, as there is only one person who can handle these situations and that's me.

Page 1 of 1 All times are UTC+01:00
Powered by phpBB® Forum Software © phpBB Limited