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Not updating to 3.1.7

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If you are reporting an issue with PF3 please remember to Zip and attach the Debug_Monitor.log file from your PF3\Logs folder. Thank you.

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Rustydog
Post subject: Not updating to 3.1.7
Posted: Mon Mar 28, 2016 9:07 pm
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Posts: 142
Joined: Fri May 09, 2014 5:52 pm
Location: Northamptonshire
 
I've version 3.1.5 but it says no updates available. Checked version history and it confirms version 3.1.5 installed. Was I to quick or have I a problem?. Many thanks. Steve.

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Dave March
Post subject: Re: Not updating to 3.1.7
Posted: Mon Mar 28, 2016 9:09 pm
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Posts: 6095
Joined: Mon May 18, 2009 6:22 pm
Location: Sawtry, Cambridgeshire. UK
Contact: Website
 
Please try again and if it's still not working zip and attach all the logs in the UPdates folder

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Email: dmarch@oncourse-software.co.uk

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Rustydog
Post subject: Re: Not updating to 3.1.7
Posted: Mon Mar 28, 2016 9:12 pm
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Posts: 142
Joined: Fri May 09, 2014 5:52 pm
Location: Northamptonshire
 
Still no go Dave. Here's the logs.

Attachments
Updates.rar
(5.78 KiB) Downloaded 222 times

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Alpha117
Post subject: Re: Not updating to 3.1.7
Posted: Mon Mar 28, 2016 10:01 pm
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Joined: Sun Feb 07, 2016 3:22 pm
 
Same issue here, will not update


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Dave March
Post subject: Re: Not updating to 3.1.7
Posted: Mon Mar 28, 2016 10:46 pm
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Location: Sawtry, Cambridgeshire. UK
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Had a typo in the updates control file which was causing the problem. All okay now but you may have to reboot to get it to work (I did) due to cacheing

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Cheers

Dave March

Email: dmarch@oncourse-software.co.uk

I don't know if my memory is getting worse as I get older...
...I just can't remember how it used to be!

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Rustydog
Post subject: Re: Not updating to 3.1.7
Posted: Mon Mar 28, 2016 10:51 pm
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Posts: 142
Joined: Fri May 09, 2014 5:52 pm
Location: Northamptonshire
 
Way to go Dave. Updated with no trouble now. Didn't need a reboot it just worked! Many thanks for a great customer support service. Second to none. Many thanks. Steve.

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