OnCourse Software

martinlest wrote:

I second that. Dave et al seem to be giving themselves extra work by making the log files unreadable by the end user - I sometimes used to be able to use the logs to troubleshoot problems and work out what was wrong myself.

vololiberista wrote:

martinlest wrote:

I second that. Dave et al seem to be giving themselves extra work by making the log files unreadable by the end user - I sometimes used to be able to use the logs to troubleshoot problems and work out what was wrong myself.

Dave has done it that way because in the past some people submitted fake logs. And it's not always true that you yourself could fix the problem. Sometimes there's something else that Dave need to see, look for and check. It's no extra work for any of us to read the log files.

flyblueskies wrote:

vololiberista wrote:

martinlest wrote:

I second that. Dave et al seem to be giving themselves extra work by making the log files unreadable by the end user - I sometimes used to be able to use the logs to troubleshoot problems and work out what was wrong myself.

Dave has done it that way because in the past some people submitted fake logs. And it's not always true that you yourself could fix the problem. Sometimes there's something else that Dave need to see, look for and check. It's no extra work for any of us to read the log files.

I understand where you're coming from. I'm not trying to fix anything, I'm simply trying to see what I'm doing wrong. I don't know how I would submit a 'fake' log file. The file is encrypted and I would still submit the encrypted file, if need be.

For me, I'm trying to figure out the interface between MCE and PF3. However, I can't 'see' the numbers MCE provides for my VR responses. In my case, it's a double trouble-shooting...what am I doing wrong in PF3 and what am I saying wrong in MCE.

I do understand if the answer is no, but really, it would be a great help if we could read the files ourselves.

Thank you.

martinlest wrote:

Yes, no complaints! The system of automatic log file submission is great, it just seems that the encrypted logs will leave Dave et al with potentially more work than before... but if people 'fiddled' with them in PFE, then perhaps the opposite is true.

vololiberista wrote:

It's no extra work at all! all done in a trice.

flyblueskies wrote:

vololiberista wrote:

It's no extra work at all! all done in a trice.

vololiberista...looking at it from my side, there is a long delay.

Think of this. I send a log file with my post.

It's probably a day before I either get an answer or I'm able to check for my answer.

Now, I try to modify what I'm trying to say in MCE to activate the correct response in PF3...still doesn't work, so I post again along with my logs.

Another day goes by and I try again based on the log findings.

Again, no luck, so another day goes by as I again attach my logs, etc.

You see where I'm going with this?

It's possible this whole process can be painfully long...

Maybe we don't have the decoder...but is it possible to have a debug window we can activate, so that in real time, I see the 'keypresses' that MCE passes PF3?

I do appreciate the consideration though...whether it happens or not.

Thanks again,

flyblueskies

dmarch wrote:

Shouldn't the MCE provide you with such a utility? Provided you send PF3 the correct key it will work and it doesn't care whether that's from your keyboard or any VR program, the end result is the same.

AAAAAAAA the first line
BBBBBBBB another line
CCCCCCCC something else