Hi Bob,
Well in their (Aerosoft's) defence the download is the complete installation and it is quite time consuming tp update and test it each time I release a new update, which until recently was almost monthly. The whole idea of the Auto Updates feature is so that I can release updates as often as I like without the need to recompile a complete installation pack everytime.
With regard your old voice sets not working please check the Options #1 page as you can select New Voices only, Old Voices only or bothe Old and New.
I guess they (Old) may be working. When I select "Original Voice Sets Only", then I can hear the sample "Old" voices in the "Default Pilot voice & call sign", but when I select "Original & XPack Together", I only hear the (New) samples and the (Old) ones are silent. That's why I was thinking that they may not be working.
I understand that it wouldn't be practical to update Aerosoft's tp sight with every upgrade, but I would think that when the version that they offer can't be upgraded through the self-updating" feature any more, then that version is obsolete and should be replaced.
It is very confusing for a customer to go to his account and re-download, what he thinks will be the latest version, and just get an obsolete version that can't even be updated.
Mind you, I'm not complaining because your product support is so good that it doesn't take long to get straightened out, but before contacting you, I felt I was lost in a endless quagmire of confusing processes that made it so I couldn't even remember which I did last and what I hadn't tried yet.
The fact that your software is a work-in-progress and you update it so much is a real good thing, but I hope that in the future Aerosoft will keep up with your more radical updates and not offer software that is completely out of date and not even updatable or supported. It is just meant as a suggestion from a customer perspective.
Like I said, I feel that PFE is the best ATC software available because it user friendly, works well and sounds very realistic.
I have all of the others that are popular out there, and PFE is way better.
Keep up the good work and hopefully Aerosoft will keep up with you
Thank you,
Bob